• Resolved admininspiresn

    (@admininspiresn)


    I’m unable to login to my site . It says Jetpack locked my site for security violations . Your IP address 54.91.14.10 has been flagged for potential security violations. You can unlock your login by sending yourself a special link via email. Learn More. I tried sending an email but that link also does not help unlock.
    I use WPS_HIDE_LOGIN plugin as well

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support supernovia

    (@supernovia)

    Hi, can you try whitelisting via WordPress.com? Once you log in, you can enter IP addresses here:
    My Sites → Settings → Security → Prevent brute force login attacks.

    Remember your username might be different from your regular wp-admin login, as it’s a separate account.

    Thread Starter admininspiresn

    (@admininspiresn)

    I contacted my hosted server and they suggested to deactivate and reactivate plugin to fix it temporarily. They asked the plugin owners what ip address I need to whitelist since the one that comes up on error login is different everytime. Today it gave me
    “54.152.84.87 has been flagged for potential security violations.” This is not my actual ipaddress . I have put in my actual IP address already in the whitelisted column and saved it. How can I get a permanent solution to this problem .Thanks for any suggestions.

    Thread Starter admininspiresn

    (@admininspiresn)

    Update on this : I also saw an issue with wordfence scan today which said “Unable to accurately detect IPs Type: IP Detection” and think it may be related.
    Since both these issues happened after recent integration with Ezoic , I contacted them as well and they gave me a big list of IP address to whitelist .I can add the list to Jetpacks settings . How do I whitelist for wordfence ? Has any one else encountered this issue. I would appreciate any responses. Thank you so much

    Thread Starter admininspiresn

    (@admininspiresn)

    I added the whitelist IP addresses to Jetpack settings which are about 2800 odd entries and when I save it , the changes are not getting saved.

    Thread Starter admininspiresn

    (@admininspiresn)

    Latest Update : Ezoic support gave a new list of IPs to whitelist which I did , and they will make changes at their end, after which the first issue with Jetpack may get resolved .

    However the issue with Wordfence scan not detecting the IP ,“Unable to accurately detect IPs Type: IP Detection” is still an issue.

    Thread Starter admininspiresn

    (@admininspiresn)

    The Jetpack lockout no longer happening on login after adding the new set of IPs provided by Ezoic. It is resolved.

    Please need help on Wordfence scan where it says “Unable to accurately detect IPs”
    Type: IP Detection . I was asked to contact wordfence support for this

    Thread Starter admininspiresn

    (@admininspiresn)

    I have created a thread under wordfence support on this .

Viewing 7 replies - 1 through 7 (of 7 total)
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