Syncing & Cancellations

  • 1. Two reservations were received one from website & one from Booking.com… no syncing occurred from Booking.com. Now we cannot delete either of the bookings.

    2. Recieving a number of cancellations (via email) for existing bookings that have definately NOT been cancelled…

    Any ides??

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author benitolopez

    (@benitolopez)

    Hello,

    Are you using WP Hotelier premium extensions? If yes, please open a support ticket here
    because this forum is for the core free version only:
    https://wphotelier.com/support/

    Please attach your login details to your support ticket and the IDs of the canceled reservations.

    Best Regards,
    Benito

Viewing 1 replies (of 1 total)
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