ERROR ON CHECKOUT

This is the error when i place the order

You need to use basic authentication to proceed. Go to https://developers.paymongo.com/docs/authentication to know more about our API authentication.

Cant find any answer, please help

Hi @cbannubis, have you configured your plugin properly by setting the API keys on the Credit/Debit Card settings of the plugin?

Hi,
I get the same error as above– ‘you need to use basic authentication…’

Secret Key enabled. Please check screenshot below.
https://pasteboard.co/Jx4xoqS.png

These are the only active payment options:
https://pasteboard.co/Jx4yhlJ.png

Hi @carmestaffer, you still have to configure the API keys properly within the Credit Card payments section even if it’s disabled as that is needed for the plugin to work. We’re still in the process of fixing the settings page properly as a lot of merchants are getting confused as well.

Hi,

Thanks for a very quick response.
That worked. (see image below). I think you just need to put it in the description or instructions what’s needed to be set up.

https://pasteboard.co/Jx4LOfT.png

Thanks again!

@carmestaffer that is currently included in the installation tab for the plugin page. We’ll include it in the details section as well. Thank you and apologies for the inconvenience.

This is may setup

I configured the secret keys on gcash payment gateway only ? is there any other things that i need to do ? if yes please help me thanks

https://cacadoodles.com/wp-content/uploads/2020/10/screenshots.png

Hi @cbannubis, you need to fill out the API keys on the Credit/Debit Card payment settings as that would enable the plugin.