• Resolved Xavier

    (@xav89)


    Hi!
    Thanks for this great plugin!
    I have noticed a bug regarding image size using product grid and filters:

    On my Product Grid #3 block settings, I set up the image size as ‘Woocommerce Thumbnail’. This is working great, and the page is loading by default with the corresponding woocommerce thumbnail image size.
    However I also set up Filters on that block, and as soon as I am selecting a filter, the products are loading with full size image and not the woocommerce thumbnail.
    As my full size images could be quite heavy, it can take time to load the filtering product whereas they were already loaded with the woocommerce thumbnail size

    Could yo look at this issue please?

    Thanks in advance!
    Xavier

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPXPO

    (@wpxpo)

    Hi @xav89,

    Thanks for your ticket. We check your problem, we are sorry to say that this is our plugins bug.
    ?
    We will fix this as soon as possible with a high priority. Our developer already concerns about this bug and he is now trying to solve this bug. But as his words, he needs some time to solve it. After solving the problem I will send you the immediate fix.

    Have a nice day.

    Plugin Author WPXPO

    (@wpxpo)

    I hope your issue is solved. Please install the latest version.
    If you are satisfied with our support then give us a five-star review in the WordPress directory. As a new plugin developer, it helps us a lot.

    Thread Starter Xavier

    (@xav89)

    Hi!
    Thanks a lot, this issue with image size is solved!

    Thanks for the support!

    Plugin Author WPXPO

    (@wpxpo)

    Hi @xav89,

    Hope you are well. If you are still using our plugin and satisfied with the feature then give us a five-star review in the WordPress directory. As a new plugin developer, it helps us a lot.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Filters changing defined image size’ is closed to new replies.