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Resolved therighttype
(@therighttype)

4 years, 1 month ago

Hi there,

I want to add the payment method to the “New order” email.
I found this snippet (below) and added it to my Functions.php but now it’s only showing
the heading: “Payment method” and not the actual method with the heading…

For example, I want it to show: “Payment Method: PayFast”

_________________________________________________________________
add_action( ‘woocommerce_email_after_order_table’, ‘bbloomer_display_payment_type_name_emails’, 15 );

function bbloomer_display_payment_type_name_emails( $order ) {
echo ‘<h2>Payment Type:</h2><p> ‘ . $order->get_payment_method_title() . ‘</p>’;
}
_________________________________________________________________

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support

(@riaanknoetze)

Hi there,

This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.

I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.

You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

Thread Starter

therighttype

(@therighttype)

4 years, 1 month ago

Thanks Riaan ??

Plugin Support

kellymetal a11n

(@kellymetal)

4 years, 1 month ago

Hi there @therighttype,

I tried adding your snippet to my test site, and it seemed to be working without any issues. Also, by default it should be displaying the payment method as well:

payment method
Link to image: https://d.pr/i/unn4uN

I’m wondering if the difference might be coming from your active theme and any template overrides in that theme. If you try switching back to the default Storefront theme, do you see the payment method displayed?

Also, if you test with a different payment gateway, does it make a difference? (you could test with the built-in Check gateway).

If you are still having trouble, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

Thread Starter

therighttype

(@therighttype)

4 years, 1 month ago

Hi Kelly

Thank you for the update.
I’m hesitant to change the storefront back to the default because the client store needs to be up and running as she just released new Planners on pre-orders. If you can have a look at my system status and check if all is good that would be awesome, and then I’ll know if I need to contact the theme support ( my current theme is Divi)


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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

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Ajax Cart AutoUpdate for WooCommerce: by taisho – 1.5.4 – Installed version not tested with active version of WooCommerce 4.6.1
Contact Form 7: by Takayuki Miyoshi – 5.3
GDPR Cookie Consent: by WebToffee – 1.9.3
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reCaptcha by BestWebSoft: by BestWebSoft – 1.58
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Custom Login Page Customizer: by Hardeep Asrani – 2.0.1
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WooCommerce SnapScan Gateway: by WooCommerce – 1.1.5 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce PayFast Gateway: by WooCommerce – 1.4.15 – Installed version not tested with active version of WooCommerce 4.6.1
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Cart: #1130 - /cart/
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Name: Divi
Version: 4.6.6
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

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Overrides: –

### Action Scheduler ###

Complete: 1,363
Oldest: 2020-09-28 15:08:30 +0000
Newest: 2020-10-29 10:03:02 +0000

Pending: 1
Oldest: 2020-10-29 21:42:56 +0000
Newest: 2020-10-29 21:42:56 +0000

This reply was modified 4 years, 1 month ago by therighttype.

Plugin Support

kellymetal a11n

(@kellymetal)

4 years ago

Hi there,

Thank you for providing that Status Report. I see you are using an email designer plugin Kadence WooCommerce Email Designer: by Kadence WP – 1.4.3 — that could be affecting the emails and preventing the snippet from working. The Divi theme is another possibility to explain the difference in display/behavior.

I’m hesitant to change the storefront back to the default because the client store needs to be up and running as she just released new Planners on pre-orders.

To avoid affecting the live site / customers, you could do the testing on a staging site. If you don’t have one already, your hosting company might offer one as part of your package. Alternatively, you can use a free plugin like https://www.ads-software.com/plugins/wp-staging/

AJ a11n

(@amandasjackson)

4 years ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Payment method not showing in “New Order” email’ is closed to new replies.