• Resolved iviollard

    (@iviollard)


    I am exporting orders from my live site and importing them to my staging site.
    When running the import I get the following error for new orders that were not previously there:

    Importing order(ID) conflicts with an existing post.

    I’m not sure how this is possible as there are no conflicts and ONLY happens with new orders…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @iviollard,

    The “Importing order(ID) conflicts with an existing post.” error occur due to a post already exist in the importing site with the same ID as in the CSV file. WordPress considers everything as posts. Eg: product is a post, the image is another post Like that. Eg: If you try to import an order with ID 101 where a post or an image is already present with the same ID, then that order will be skipped.

    You may please change the Order ID column values in the CSV or keep it blank to import orders with the next available ID. Please note that the orders will be imported with a new order number when imported with a new or blank order ID value.

    Hi, i have the same trouble, but i try to change order ID like: 4755,”441″,”2020-12-21 to 994755,”441″,”2020-12-21. When i try upload again, it show me: “Basic version supports only ‘,’ as delimiter. Your file’s delimiter seems to be unsupported.”

    its the same file export of your plugin. I only need to do this, one time.

    Can yoy help me?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @santidrone,

    This version of the plugin only supports importing CSV files having a comma(,) as the delimiter. When you edited the CSV file in your spreadsheet application the delimiter might have changed to a different symbol other than a comma. Kindly make sure that the delimiter used in your CSV file is a comma symbol( , ).

Viewing 3 replies - 1 through 3 (of 3 total)
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