• “Error al enviar el mensaje de notificación, pero no se preocupe, almacenamos sus datos de forma segura. Gracias.”

    Estoy usando WP Mail SMTP y recibo correos electrónicos del sitio, incluidos mensajes de prueba.
    cual puede ser la solución.

    Gracias”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author BlueGlass

    (@blueglassinteractive)

    Hi @yesidvargas

    Sad that you getting issue with email, but unfortunately to solve it, we have to check it from your site, can you gave us admin access? You can gain it to [email protected]

    Also to mention, plugin uses wp_mail() function, which is kind of build it in WP…
    Have you tried setting up SMTP plugin?
    Maybe your server is blocking php mails with attachments?

    We would like to help you here, but our hands is kind of tight, as we dont experience such on our end.

    Waiting for your reply

    Thread Starter yesidvargas

    (@yesidvargas)

    Hi, I send the Admin Pass to your mail

    The URL : https://18.217.233.32/colombia/wp-admin/
    This is a Test Copy of my site. please confirm me, I wanna Know when you enter to check.

    Thanks!

    Plugin Author BlueGlass

    (@blueglassinteractive)

    @yesidvargas

    How did you sent it, with checkbox on user registration? or manually? As nothing yet arrived to our inbox…
    If with a checkbox, this might mean that your site/server not able to send any emails. To fix this you have to setup SMTP plugin.

    Thread Starter yesidvargas

    (@yesidvargas)

    HI, send it manually, please check your inbox.

    Plugin Author BlueGlass

    (@blueglassinteractive)

    Hi @yesidvargas

    Thank you for provided access, We just checked and see that you indeed already using SMTP, but looks like its not configured propperly, as “Test Email” not sending out with a message “There was a problem sending the test email.”

    As this is your internal problem with server/site, we cant provide support here.

    We suggest to fix the SMTP configuration first, and when Test Email is sending out correctly, test a Jobs for WP applitation form, it should work than also.
    If after fixing SMTP, jobs for will not send out notifications, please come back to us and we’ll check it from there.

    Best wishes!

    Thread Starter yesidvargas

    (@yesidvargas)

    Hi, Well I fixed this, tks!

    Plugin Author BlueGlass

    (@blueglassinteractive)

    @yesidvargas

    Jobs email now sending correctly? ??

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Error sending notification message’ is closed to new replies.