• Resolved willkidger

    (@willkidger)


    I’ve just updated the plugin to the latest version this morning and the field backgrounds seem to have stopped working – my fields have reverted to a white background.

Viewing 8 replies - 1 through 8 (of 8 total)
  • @willkidger

    Hello sorry for the inconvenience. Please check carefully, in our end it’s work. Please delete the cache and cookies and check again. If still issue there let us know.

    Thanks

    Hi, I am facing the same problem, i deleted the cache but the background is still not changing. I can see my chosen color while in Builder mode, but other than that it is white

    Thread Starter willkidger

    (@willkidger)

    Yeah, I don’t think it’s a cache or cookies issue, I cleared both.

    As with @kamola in the Visual Builder the background is correct, when you save & view the live page it’s not.

    I have rolled back to the last plugin version for now and it’s working.

    @willkidger thank you for the solution. Did you have to do the database backup before the rollback? I am quite new in this and I wonder if this step is necessary, what could it affect? The update is relatively new

    Thread Starter willkidger

    (@willkidger)

    @kamola I just used the WP Rollback plugin to roll back this particular plugin update. Personally I did not do a database backup, but I wouldn’t want to advise you on whether you should or not! ??

    Hi @divipeople !

    Same problem here. The issue seems not to be resolved. The background of my forms remains completely white when not in builder mode. Had to roll back to the previous plugin version – thanks @willkidger !

    Could you please have another look at it as it is quite a crucial function in your plugin.

    Thanks!

    @willkidger i did the rollback now and it works! Thank you for the solution ??

    @kamola @gaelgillioz @willkidger

    We are very sorry for the inconvenience. Can any send temp access where that issue encountered? We are debugged and everything looks good. Maybe something overrides that css. Please give temp access here: hello at divipeople dot com

    Thanks
    Team DiviPeople

Viewing 8 replies - 1 through 8 (of 8 total)
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