Fix timezone issue

  • Resolved rmz65

    (@rmz65)


    4 years ago

    Since the latest versions the timezone function is no longer working properly.

    Is there a plan when have this fixed, it is really a shame it is broken.

    I cannot be the only one who has events in more than 1 timezone, where this issue is starting to become a problem?

    Apart from that, great plug-in, thanks for all the work.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    Hi,

    You can EM Dev version 5.9.8.2 which includes fixes to EM date/time issue.

    https://wp-events-plugin.com/documentation/upgrade-dev-version/

    Thread Starter rmz65

    (@rmz65)

    I love the way to provide a solution for dev versions, but maybe give a message if you already have that one installed?

    I’m running 5.9.8.2, according to the info in the plug-in admin screen. I’m guessing that’s the dev version, after several attempts no update shows up.

    And this version does not fix the timezone issue, i’m afraid.

    timrv

    (@timrv)

    Hello,

    5.9.8.2 is the latest Dev version. Are you using UTC Timezones? Does using a different timezone (Not UTC) fixes the issue? ie: using a country based timezones on dropdown.

    Could We perhaps know what specific timezone issues are you encountering?

    Thread Starter rmz65

    (@rmz65)

    I did some testing, hopefully that helps in resolving the issue.

    Fresh installation, No additional plugins, only events manager.
    General settings: timezone=Madrid. Date format=d/m/Y, Time format=H:i
    Events Manager settings: Enable Timezone Support=yes, Default Timezone=Madrid. Date formatting=24h.

    Testing with 4 events, all with date=25 November 2020, time between 13:00 and 15:00.
    Event 1: Timezone=Madrid
    Event 2: Timezone=UTC+1 (is the same as Madrid)
    Event 3: Timezone=New York
    Event 4: Timezone=UTC-5 (is the same as New York)

    Results.
    Both in admin and frontend: Event 1: 13:00-15:00 (correct), Event 2: 12:00-14:00, Event 3: 13:00-15:00, Event 4: 18:00-20:00
    Event 2, 3 and 4 do show the date/time with the correct timezone indicator.

    After installation of the latest DEV version (5.9.8.2), all events have 13:00-15:00 as time.
    Added the same events, but dated 26/11/2020.
    These also all default to 26/11/2020, 13:00-15:00.
    The same happens in a clean installation with the DEV version, so without adding events in the official release.

    After uninstall of the DEV version, and reinstall of the official version we return to the original results:
    Event 1: 13:00-15:00, Event 2: 12:00-14:00, Event 3: 13:00-15:00, Event 4: 18:00-20:00,
    Event 5: 13:00-15:00, Event 6: 12:00-14:00, Event 7: 13:00-15:00, Event 8: 18:00-20:00 (dated 26/11/2020).

    So, basically the DEV version does nothing. It defaults all events to the date/time entered.

    I normally use a mix of UTC and location timezones, but sticking to one makes no difference.
    Also using a UTC in general settings for the timezone has the same results.

    Thread Starter rmz65

    (@rmz65)

    When is this resolved? This problem has been going on for a few months now and is becoming critical.

    Considering the impact on international systems I feel the lack of response is worrying.

    Plugin Support angelo_nwl

    (@angelo_nwl)

    You can try the latest EM dev version 5.9.8.5; for dev updates – https://wp-events-plugin.com/documentation/upgrade-dev-version/

Viewing 6 replies - 1 through 6 (of 6 total)
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