• Resolved Mark Joshua Concepcion

    (@mjoshu4)


    When I activate this plugin, the MARKETING menu in WooCommerce is missing on SHOP MANAGER ROLE.

    You can try on your end.

    Thanks salute to this plugin!

    • This topic was modified 3 years, 7 months ago by Jan Dembowski.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Faridul Islam

    (@mohammaadfarid)

    Hello @mjoshu4 ,
    Thank you for your message. Please open a support ticket https://bdthemes.com/support/
    Best Regards
    Faridul Islam

    Thread Starter Mark Joshua Concepcion

    (@mjoshu4)

    Wassap @mohammaadfarid Sorry I don’t have a purchased plugin.

    Plugin Author Faridul Islam

    (@mohammaadfarid)

    Hello @mjoshu4 ,
    Thanks for your message, how we can understand that our plugin is conflicting woocommerce plugin. This is the first issue that our lite version conflicting with woocommerce plugin. Somehow it’s may happen that doesn’t matter. To solve this problem you have to help us by sharing your site access. Please send a support ticket and co-operate us.

    Support link: https://bdthemes.com/support/

    Best Regards
    Faridul Islam

    Thread Starter Mark Joshua Concepcion

    (@mjoshu4)

    Hi @mohammaadfarid,

    I already tested that your plugin is conflicted with WooCommerce you can test it on your own by just install a fresh installation of WordPress, WooCommerce, and this plugin.

    And I am sorry I can’t create a support ticket because I’m using the free version of this plugin and I can’t share the website access.

    Hope you understand, Thanks ??

    Plugin Author Faridul Islam

    (@mohammaadfarid)

    Hello @mjoshu4 ,
    Thank you for your message. We checked our site and install Woo Commerce plugins but we don’t find this type of issue.
    Best Regards
    Faridul Islam.

    Thread Starter Mark Joshua Concepcion

    (@mjoshu4)

    Hello @mohammaadfarid,
    Thank you for your reply. I tried a fresh latest installation of WordPress with WooCommerce, Elementor, and this plugin but sad to say the issue is still there

    I logged in as Shop Manager.

    check this screenshot
    https://ibb.co/sspv5Ws

    Plugin Author Faridul Islam

    (@mohammaadfarid)

    I also test same to same process as like you.

    You need to fix this.

    The same problem is happening to me.
    I did a clean install of wordpress, woocommerce, elementor and element pack. I didn’t install any themes, I tested with the default themes.

    When I activate the element pack, logged in as a shop manager, the marketing menu disappears.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘BUG/CONFLICT on WooCommerce’ is closed to new replies.