Facebook for Woocommerce

  • Resolved soundheals

    (@soundheals)


    4 years ago

    5.5.3 WordPress and Woocommerce 4.6.1

    Hi there

    Trying to get my Woocommerce products working on Facebook and my Instagram. In my pixel account on Business Facebook, it shows connected partners Woocommerce and WordPress already. I don’t know if I need to connect both WC and WP for the Woocommerce products to show on Facebook or do I just connect WC? Despite these supposedly being connected to Facebook, at the top of my WordPress admin dashboard it still says:

    “Facebook for WooCommerce is almost ready. To complete your configuration, complete the setup steps.”

    If I click on it and try again, it recognises that I’ve already done this before and when I click all the way through, I still get the same error message “something went wrong connecting to Facebook, try again”. Done this about 10 times now and it’s really starting to get frustrating. From one of your support replies, I’ve gone into my php settings to see if I could find the line of code recommended to remove any Non_ASCII characters and that line of code doesn’t exist. I’ve uninstalled the plugin on my WP site and re-installed it and still noting changes.

    Why aren’t these plugins de-bugged before they are given to the public to use? It always seems that people are hugely inconvenienced because of this lack of oversight! Very frustrating. I’ve lost hours on trying to resolve this now and unfortunately wasting my time on a Sunday.

    Can you help me resolve this now?
    Thanks so much
    best wishes

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter soundheals

    (@soundheals)

    There are videos on YouTube showing under Woocoommerce/Settings/Integration that you can see Facebook integration added there, but all I see is MaxMind Geolocation?? Maybe that was an old version or the plugin or WordPress or Woocommerce or something?

    Julie Martin

    (@julieskyverge)

    Hey @soundheals,

    I hope you don’t mind that I decided to take your thread myself. ?? Happy to help out!

    Could you please let me know what your Site Title is, under your WordPress site settings? Additionally, could you please let me know which currency you’re trying to use?

    Finally, it would be super helpful if you could please paste your system status here so I can get a better idea of what might be going on. You can grab it by going to:

    WooCommerce > Status?and clicking on?Get system report.

    Really appreciate it, thank you!

    Julie ??
    SkyVerge

    Julie Martin

    (@julieskyverge)

    Hey @soundheals,

    We haven’t heard back from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further question.

    Appreciate it!

    Julie ??
    SkyVerge

    Thread Starter soundheals

    (@soundheals)

    Hi Julie,

    no unfortunately this isn’t resolved. Why would you close it out if I didn’t confirm that and then make me open another thread? That doesn’t make any sense?? Didn’t know you were actually on the support team. Thought you were just someone randomly wanting to help so I hesitated on sending you a reply. I’ve also been busy with other things.

    My site is in GB￡. Facebook for Woocommerce just released an update so I was very hopeful that this would fix the issue. Not so. I’m still getting in my WordPress dashboard the message that I need to complete my configuration with that plugin and when I attempt to, I’m still getting the same error messages “Something went wrong…”

    My Site Title is EeshiraHart.net | Solfeggio and Earth Sound Healing | Tuning Forks | Courses

    My system status is: 

    
### WordPress Environment ###

WordPress address (URL): https://eeshirahart.net
Site address (URL): https://eeshirahart.net
WC Version: 4.7.0
REST API Version: ? 4.7.0
WC Blocks Version: ? 3.8.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.3
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.73.0
OpenSSL/1.1.1h

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.27-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.0
WC Database Prefix: wp_
Total Database Size: 172.21MB
Database Data Size: 164.73MB
Database Index Size: 7.48MB
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wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.83MB + Index: 0.19MB + Engine MyISAM

### Post Type Counts ###

attachment: 808
boxzilla-box: 1
ccf_choice: 35
ccf_field: 11
ccf_form: 1
ccf_submission: 101
display_type: 7
elementor_library: 2
gal_display_source: 5
lightbox_library: 7
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 169
ngg_pictures: 1
oembed_cache: 2
option-tree: 1
page: 128
post: 213
product: 94
product_variation: 22
revision: 7890
shop_coupon: 24
shop_order: 149
shop_order_refund: 3
slide: 6
soliloquy: 1
wysijap: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

LayerSlider WP: by Kreatura Media – 6.11.2
Affiliates Manager WooCommerce Product Specific Commission: by wp.insider
affmngr – 1.0.2 – Installed version not tested with active version of WooCommerce 4.7.0

WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.7.9

All In One SEO Pack: by All in One SEO Team – 3.7.1
iThemes Security: by iThemes – 7.9.0
Boxzilla: by ibericode – 3.2.24
Compact Audio Player: by Tips and Tricks HQ – 1.9.6
Contact Bank: by Tech-Banker – 3.0.29
Elementor: by Elementor.com – 3.0.13
Facebook for WooCommerce: by Facebook – 2.2.0
Avada Builder: by ThemeFusion – 3.1.1
Avada Core: by ThemeFusion – 5.1.1
Google XML Sitemaps: by Auctollo – 4.1.1
Insert Headers and Footers: by WPBeginner – 1.4.6
Collapse-O-Matic: by twinpictures
baden03 – 1.7.13

MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
Official Facebook Pixel: by Facebook – 2.2.1
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.0.2
Redirection: by John Godley – 4.9.2
Slider Revolution: by ThemePunch – 6.2.23
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
WooCommerce Blocks: by Automattic – 3.8.0
WP WooCommerce Mailchimp: by Saint Systems – 2.3.12 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce: by Automattic – 4.7.0

### Inactive Plugins (16) ###

Anywhere Elementor: by WPVibes – 1.2.2
Disable Lazy Load: by Sachyya – 1.0.2
Disable Lazy Load: by Jeff Starr – 1.2
GTranslate: by Translate AI Multilingual Solutions – 2.8.60
MailChimp: by MailChimp – 1.5.7
W3 Total Cache: by BoldGrid – 0.15.2
WooCommerce Admin: by WooCommerce – 1.7.2
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 4.5.5 – Installed version not tested with active version of WooCommerce 4.7.0
WOOCOMMERCE to AutoResponders Email Marketing: by Bhuvnesh Gupta – 1.0.0 – Installed version not tested with active version of WooCommerce 4.7.0
WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 1.7.3
WP-Cumulus: by Roy Tanck – 1.23
WP All Import: by Soflyy – 3.5.6
WP Clone by WP Academy: by WP Academy – 2.2.10
WP Download Codes: by misanthrop
spalmer – 2.5.4

YITH WooCommerce Name Your Price: by YITH – 1.1.17

### Must Use Plugins (3) ###

Endurance Browser Cache: by Mike Hansen – 0.1
Endurance Page Cache: by Mike Hansen – 0.2
SSO: by Garth Mortensen
Mike Hansen – 0.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1951 - /shop/
Basket: #9524 - /basket/
Checkout: #9525 - /checkout/
My account: #9526 - /my-account/
Terms and conditions: #3035 - /about/terms-and-conditions/

### Theme ###

Name: Avada
Version: 7.1.1
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### Action Scheduler ###

Complete: 51
Oldest: 2020-10-24 06:29:16 +0100
Newest: 2020-11-24 02:49:03 +0000

Failed: 1
Oldest: 2020-04-02 17:41:19 +0100
Newest: 2020-04-02 17:41:19 +0100

Pending: 1
Oldest: 2020-11-24 05:46:47 +0000
Newest: 2020-11-24 05:46:47 +0000
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Facebook for Woocommerce’ is closed to new replies.