rejected data

  • Resolved jpmellon

    (@jpmellon)


    4 years, 4 months ago

    Hi there,

    I am receiving the following alert message when submitting the form data:

    ‘Your data is rejected.
    Unfortunately, your data is marked as invalid and therefore rejected..’

    I have deactivated the cache plugin (autoptimize) & tried very basic form with just one mutliple choice input –> same result. Started from scratch with just one question –> same result.

    Any idea how to solve this?

    regards, Peter

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tripetto

    (@tripetto)

    Hello Peter,

    Thanks for reporting and sorry you run into this issue!

    This probably indicates a problem in the anti-spam system. We like to investigate this. The easiest way for us is to get temporary access to your WP admin so we can have a look. Would that be possible to arrange? If so, please contact us through the chat support on our website (https://tripetto.com) so we can discuss safe transfer of the login details.

    Hope to hear from you.

    Kind regards,

    Mark
    Tripetto

    Plugin Author Tripetto

    (@tripetto)

    Hi Peter,

    In the meantime we had contact via our chat and we had a look in your WP Admin. You indicate the issue is resolved after that. We will close this thread for now.

    If you have any other questions, please let us know.

    Kind regards,

    Jurgen
    Tripetto

Viewing 2 replies - 1 through 2 (of 2 total)
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