Checkout not working (Stripe)

Hi there,

Thank you for reporting this. Here are some steps to debug this:
* see if you have any javascript errors in the browser console https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/ . A printscreen could help.
* if you have any security or minification plugins please deactivate them and try again. Some caching plugins also have minification settings that can break javascript code, so for testing purposes please disable any caching as well.
* try and open the website in a different browser just to exclude a browser add-on that might interfere with javascript.

Best regards,
Cristian

Great! So I have tried checking the console for errors. and there were some! Here is a printscreen.
This is what it looks like when I dont use the translation (the checkout is working just fine) .
https://pasteboard.co/JyN1289.png

This is what it looks like when I used the translation, which makes the checkout not work.
https://pasteboard.co/JyN0CvP.png

And I also tried in different browsers. Same result as in Chrome.
I have also tried deactivating plugins just to make sure nothing else is enterfering.
But haven’t gotten any different results yet.

Hi again,

Thanks for following those steps. Unfortunately, those printscreens don’t really help much in figuring what the problem is.

Can you provide the URL to where this is happening? Taking a live look at it will be useful. No need for login data, the page’s URL is enough.

In case this is not an online site, can you provide a list with every installed plugin and those activated? This will be useful in trying to reproduce the problem.

Best regards,
Cristian

Yes of course.
here a link: https://getripped.dk/?page_id=571&lang=da
(choose a plan. and press next. then press Submit ans it is supposed to popup with a payment window(when its working)
and youll need login
heres a random test user:
Paul
123456

i hope it will be of help. let me know what else u might need

Anything new on the issue? :O

Hi,

The problem is due to an issue of escaping of the admin-ajax response on the translated pages.
I could not replicate it because it requires premium version of ARMember.
I see you have removed TranslatePress so closing this for now.

The only reason I removed it from my page, is because i was testing the other translators. You will not look into it anymore?

I have documented the case and we will try to replicate it and fix it.
We don’t have a timeframe for this bug, but if our developers will find a solution for it, we’ll make it available in one of the next versions of our plugin. I will also notify you on this thread.