Losing Functionality on Desktop Version of Site

  • Resolved evantubbergen

    (@evantubbergen)


    4 years, 4 months ago

    I recently added WooCommerce to my site and things have been working well when using a mobile device on the page, but not on desktop/laptop. For example, the sorting drop-down is unclickable, many of the hyperlinks on the account page are unclickable, and some areas where you need to enter text or other information aren’t clickable. None of these are an issue when visiting the page via mobile device. Please help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    It looks like invisible boundaries of certain header elements are extending over and “covering” your product navigation. If you “Inspect Element” and disable a few CSS properties in those overlapping elements, eventually you can “reach” your dropdown:

    Screenshot showing the working dropdown menu which was possible after disabling some CSS

    To fix it troubleshoot any Custom CSS you may have added, check the theme’s settings, or reach out to the theme’s developer for a solution.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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