Support for ultimate

  • newbieyo

    (@foodfinds)


    4 years ago

    How long should I expect before getting a response from my inquiry? I bought the ultimate package and created few tickets and havent got any response until now.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Kindly know me your ticket numbers.

    Thread Starter newbieyo

    (@foodfinds)

    #217257
    #216988

    carmestaffer

    (@carmestaffer)

    Hi,
    Same issue here.
    Bought Groups and Staffs and Ultimate. Have premium support but no response in my tickets.

    Plugin Author WC Lovers

    (@wclovers)

    Kindly know me your ticket number.

    carmestaffer

    (@carmestaffer)

    I have 4 tickets. But these 2 are the urgent ones:
    #216039
    #216905

    carmestaffer

    (@carmestaffer)

    Is there someone from your team who understands my concern in the ticket that I created 5 days ago please?

    Plugin Author WC Lovers

    (@wclovers)

    I am following up our premium support team and will know you soon.

    carmestaffer

    (@carmestaffer)

    Ok, thank you.

    carmestaffer

    (@carmestaffer)

    Any news on the issue, please? It’s almost 10 days of no resolution.

    Thread Starter newbieyo

    (@foodfinds)

    I am hoping they are just busy. I got few tickets to and have not receive any response yet.

Viewing 10 replies - 1 through 10 (of 10 total)
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