You’ll soon be able to send once our team reviews your account

  • Resolved benjcherpas

    (@benjcherpas)


    4 years ago

    I installed Mailpoet long time ago but unfortunately our account is still not approved.

    Can you help me out here?

    Thanks and regards,
    Benjamin

Viewing 1 replies (of 1 total)
  • Wysija

    (@wysija)

    Hi @@benjcherpas,

    This message will show up while your subscription hasn’t been approved manually by our team. If you’ve answered our pre-approval questions in order to get the plan approved, please be patient and wait for our support team to contact you.

    If you don’t see any questions to be answered or if you haven’t received any message from us after 48h, please contact our support team via email.

    If your plan has been approved already and you’re still seeing the message about the pending subscription, please go to the MailPoet’s Settings > Key Activation tab and click on the “Verify” button again to update the status of the subscription.

Viewing 1 replies (of 1 total)
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