• Resolved donlee101

    (@donlee101)


    Hi,

    this has been going for ages!

    I have category and product base stripped off in the settings.

    everytime plugin is updated, it causes redirect issue, page not found.

    Solution is to disable and re-enable the plugin after each update.

    The page I need help with: [log in to see the link]

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  • Plugin Author Rank Math

    (@rankmath)

    Hello @donlee101

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like a caching issue.

    Can you please request your hosting to look at it and see if they can exclude the logged-in users from caching stuff?

    To confirm, you can repeat the same steps locally using Local by Flywheel and the issue should not happen.

    Hope that helps.

Viewing 1 replies (of 1 total)
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