cloudflare blocking

  • ashleymoore

    (@ashleymoore)


    4 years ago

    Hi the plugin was syncing ok until I started using cloudflare i think cloudflare is blocking communication can you help resolve this issue

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  • Plugin Author calvify

    (@calvify)

    Hey @ashleymoore,

    It could be blocking the connections to the bridge via the firewall, in which case it may be recommended to whitelist Veeqo’s connection. You can see more information under “most common sync issues” here: https://help.veeqo.com/en/articles/4256002-connect-woocommerce-via-ftp

    If that fails then it may be something in regards to your specific setup. In which case I would recommend getting in touch with the Veeqo support team via [email protected], and provide them with some details of the store.

    Let me know if this helps!

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