Elelmentor bar continuously loading

  • Resolved princedm

    (@princedm)


    4 years, 3 months ago

    Hello,

    This problem is coming since I installed this plugin. Elementor element sidebar is showing a constantly loading icon and when I am trying to roll back to the earlier version then showing a blank page.

    Also not able to roll back to the earlier version. That is why I have deactivated it.

    Error snapshot: https://imgur.com/a/MvvBaBY

    I hope you will fix this issue very soon.

    • This topic was modified 4 years, 3 months ago by princedm.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Leap13

    (@leap13)

    Hi @princedm,

    Thanks for contacting our support ??

    We’re so sorry for any inconvenience you had with the plugin. I will do my best to help you getting this resolved for you ASAP.

    Please don’t worry, this usually happens due to insufficient PHP Memory Limit or low Maximum Execution Time at your system. Please go through the instructions in the following link to fix that issue in your hosting account:

    Editor Panel is Loading and Widgets Don’t Appear

    Also it’s important to make sure that your hosting account meets the minimum requirements:

    System Requirements

    Please let me know if you need further assistance. Hope you like the changes we did in v4.0.0

    Best Regards

    Thread Starter princedm

    (@princedm)

    @leap13 I have tried this also but the still issue remains.

    Plugin Author Leap13

    (@leap13)

    Hi @princedm

    Hope you’re having a great day ??

    Well, could you please provide a screenshot from your system info? You can find that by navigating to your WP Dashboard -> Premium Addons for Elementor -> System Info

    Regards

    Thread Starter princedm

    (@princedm)

    Hi @leap13

    Here are the screenshots: https://i.imgur.com/dZ62vVQ.png

    I have saved the details same as mentioned in the tutorial https://i.imgur.com/grFcvC9.png

    • This reply was modified 4 years, 3 months ago by princedm.
    Thread Starter princedm

    (@princedm)

    Hi @leap13

    Thanks host provider solved this issue.

    Thank you once again. ??

    Plugin Author Leap13

    (@leap13)

    Hi @princedm

    Awesome, I’m really so glad to hear that ??

    Hope you like the new features we added in v4.0.0

    By the way, it would be great if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress page. This really would give us a huge push forward to make things better ???

    Regards

    Thread Starter princedm

    (@princedm)

    Hi @leap13

    Sure, I will do that for you. ??

Viewing 7 replies - 1 through 7 (of 7 total)
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