• Version 4.7.0

    “Not enough units” error at checkout. There is plenty of inventory. Happening with all products.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi @dirvish42 ,

    Could you please share more about this? You can include screenshots to illustrate product settings and the error on the live site.

    I tried to replicate but the product I tested with doesn’t seem to be having that error message. See screenshot via this link: https://d.pr/i/Bed3Ff

    A link to the product would be great too.

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

    Best,

    Thread Starter dirvish42

    (@dirvish42)

    It doesn’t happen until you click Place Order.

    It happens with the stickers and calendars for sure. Haven’t tried the others yet.

    https://beerselfie.com/woocommerce-error.jpg

    Thread Starter dirvish42

    (@dirvish42)

    It happens with products that have stock management on (glassware, calendar, #beerselfie sticker).

    It does not happen with items w/o stock management (printify.com items: shirts, decals, sweatshirt, tumbler, tanks).

    Thread Starter dirvish42

    (@dirvish42)

    I turned off stock management for the calendar and was able to place an order.

    Thread Starter dirvish42

    (@dirvish42)

    I turned off stock management for the glassware as well. I left stock management on for the #BEERSELFIE stickers for testing.

Viewing 5 replies - 1 through 5 (of 5 total)
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