Email confirmation is not sending

  • Resolved arxroma

    (@arxroma)


    4 years ago

    Hi!
    I have the plugin on 2 of my sites, it’s great but I always had the same problem.
    In my new site this problem becomes serious since I cannot accept all users manually.
    I have correctly configured the option of ” email confirmation to login ” but that option never worked for me. The user is simply pending until it is manually approved.
    Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
  • nettyloadstar

    (@nettyloadstar)

    Did you check the error logs in your server? Or the mailaccount where the mail is sending from?

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @arxroma,

    We are really sorry for the delayed response. Since there is no such issue within our test environment. Once could you please provide me the ULR of the registration form? I will do a test and get back to you according to my test.

    Do let me know and I will get back to you.

    Thanks and Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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