Login Error

  • Hi,

    I am trying, from a long time ago, to enter to the admin with my normal password, however, also before enter my user and password, I see the following page:

    https://gmc-peru.com/wp-login.php?redirect_to=https%3A%2F%2Fgmc-peru.com%2Fwp-admin%2F&reauth=1

    With a lot of different warnings, that I don’t have any idea of what does it means.

    But also with this issue, I try to enter with my normal user and password, but I receive a message that tells me that the login or the password are wrong, so after I have tried 3 times with other old passwords (just in case I where wrong), I’ve opted to change my password.

    So I have received in my e-mail the option to change it, so I have changed it succsesfully, but again when I tried again to enter “with my new password” happens the same:

    1. The strange login page appears: https://gmc-peru.com/wp-login.php?redirect_to=https%3A%2F%2Fgmc-peru.com%2Fwp-admin%2F&reauth=1

    2. And then I enter with my “new password” but happens the same, a message that says me that my user or password (the new one just created) is wrong.

    Help me please!

    Thank you a lot in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Sucuri online site scan reports 500 internal error.

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message.

    Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter cekar

    (@cekar)

    Dear t-p,

    Thanks a lot for your answer,

    I’m not an expert, but I really will try to do all the advices you are giving me, and I will tell you my progress or any doubt.

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Login Error’ is closed to new replies.