• Resolved snubbeke

    (@snubbeke)


    The website is cached via OVH on their CDN with IP https://cleantalk.org/blacklists/54.36.13.47

    This IP is now blacklisted, hence no more traffic possible. I have whitelisted the IP to bypass the problem.

    Why is not the IP of the client blocked?

    Please note that sharing this information about firewalls on a public forum is not a secure idea ??

    Regards,
    Peter

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter snubbeke

    (@snubbeke)

    Even after putting the IP on the whitelist, it is still blacklisted …..

    Thread Starter snubbeke

    (@snubbeke)

    I have now removed the website from the Cleantalk dashboard for security and it is still blacklisted …

    WE ARE RUNNING AN CAMPAIGN AND THE SITE CANNOT BE REACHED!!!!!

    Plugin Support SergeM

    (@serge00)

    Hello, @snubbeke.

    Please, re-save the CleanTalk plugin settings for changes to take effect right away.

    Please, copy-paste your question about the CleanTalk account and service here in our private Ticket System:
    https://cleantalk.org/my/support/open

    WordPess.org Support Forum is for plugins only, not the service.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

    Thread Starter snubbeke

    (@snubbeke)

    I have contacted support CleanTalk directly and they are investigating. Issue is not solved but you can close topic here.

    Plugin Support katereji

    (@katereji)

    Hi
    Thank you.
    If you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘My CDN is blacklisted’ is closed to new replies.