Your Jetpack site is down

  • Resolved momenarts

    (@momenarts)


    4 years, 3 months ago

    Hello
    Jetpack keeps sending me like this email for many times today :-

    Your site appears to be down
    Your Jetpack site is down

    momenarts (www.momenarts.com) did not load when Jetpack last checked it on Monday, November 30, 1:03 am.

    Your site’s activity log can provide details about recent changes that may have caused this issue. If you haven’t made any recent changes to your site, get in touch with your hosting provider for additional help.

    We’ll send you another email when Jetpack detects your site is online again.

    this the reference number: [89107930/server]

    I’ve checked my website from different browsers its working very well .
    I only have an issue with woocommerce API with printful and tried to deacitved the plugins for testing I’m not sure yet if its related to jetpack !
    Best Regards

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    I do see that your site is up right now and the Jetpack connection is solid.

    There are several reasons that Jetpack Monitor can trip. It’s possible that the page or some of its elements are taking longer than 10 seconds to load, there may be more than three redirects to reach the page, or there could be permissions errors. Have you checked with your webhost on any of that?

    If those aren’t the case, repeated false positives are caused by your host blocking the Protect user agent’s HEAD requests from completely connecting to the site. Would you be able to check with them on these issues and also make sure they’ve whitelisted the following agent?

    
jetmon/1.0 (Jetpack Site Uptime Monitor by WordPress.com)

    Once you’ve spoken with them, please let us know if there’s anything we can do from our side to clarify!

Viewing 1 replies (of 1 total)
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