Issues with Payment on checkout page

We are facing an issue while doing payment with debit cards (stripe payment gateway) on our WP woo-commerce site. When the customer tries to do payment with debit cards, An error displaying on the checkout page “We were unable to process your order, please try again”, If the customer tries again with the same debit card, the order successfully placed and redirected to the thank you page after that.
So why such an issue comes while doing payment the first time on the checkout page. Please help us to fix this issue ASAP.

Site url : https://members.lifeplugin.com/
test product url : https://members.lifeplugin.com/product/lifeplugin-test-product/

• This topic was modified 3 years, 11 months ago by sunilepic.