Something went wrong when connecting to Facebook!

Hi @punkyre

First, make sure you’re updated to the latest version of the “Facebook for WooCommerce” plugin.

Then, at the connection step “What is Woocommerce Extension V2 allowed to do” make sure all fields are enabled. Facebook recently updated its settings to toggle “Manage your business” permission to Off by default.

If none of those things work, as the error that you’re seeing isn’t very informative, we have a snippet that will give us some additional error information. This should give us a better indication as to what might be happening here.

Can you please add the following snippet to your site and attempt to connect to Facebook again? If you aren’t familiar with adding custom code to your site, here is some information as to how to do it. We recommend the free Code Snippets method.
You can view the snippet here:


add_filter( 'wc_facebook_connection_proxy_url', function() { return 'https://wc-connect-test.skyverge.com/auth/facebook/'; } );


Once the snippet is in place and you have had a chance to try to connect to Facebook again, would you please send us a screenshot or text of any additional error messages that show?

Thank you Amanda,

The first advice works! I enabled “Manage your business” permission and it worked.

Thank you again.

Glad to hear it – thanks for letting us know!

If you have any further questions, I recommend creating a new thread.

Hi. It also worked for me.

I have enabled the option “Manage your business” and now it worked.

I suggest that this topic should be pinned at the top of the forum in order to everybody that had the same error could see it.

Or you could update the plugin with a notice on the plugin Connection tab warning us about it.

Thank you in advance.