• Resolved risingbet

    (@risingbet)


    First, thank you for the effective plugin.

    Problem: Users text editor goes blank, they aren’t able to see what they are typing except for the flow of the cursor. I search in the support forum and saw someone complained of bbpress editor not functioning, someone else suggested excluding wp-includes/js/quicktags.js, wp-includes/js/quicktags.min.js . I used this and it works on the first page refresh after I delete Autoptimize cache. From the second page refresh, the text editor goes blank.
    I believe this is because of AO cache.

    Please what do I have to uncheck from AO options or another effective script to exclude such that even with AO cache, users text editor will work.

    Admin editor at backend have no issue.

    I look forward to to getting help here.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    First and foremost try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be ??

    frank

    Thread Starter risingbet

    (@risingbet)

    Thank you for your valuable suggestions. I was able to identify what is breaking things. I’m using the Async JavaScript plugin. After disabling Async JavaScript, users editor started working properly. So the problem is the Async JavaScript. I deferred and still the same problem. My theme takes forever to load first content so I find the Async JavaScript helpful.

    What do I do next?

    I appreciate your time. Thank you.

    • This reply was modified 3 years, 11 months ago by risingbet.
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, so:
    * what are your AsyncJS settings?
    * what JS errors do you see on the console when AsyncJS is active?

    Thread Starter risingbet

    (@risingbet)

    Thank you so much. No JS errors. Deferring finally managed to work for me. Only that users will have to click visual to bring up the text editor. It’s still a win for me to have a better speed. I’ll put up a notification to users to always click on the visual to bring out the editor panel before they start typing.

    You’ve been more than helpful with your prompt response. Thank you for the excellent plugin and a bigger thank you for better and prompt support.

    Have a nice day!

    • This reply was modified 3 years, 11 months ago by risingbet.
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    you’re welcome, feel free to leave a review of the plugin and support here! ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Text Editor Breakage’ is closed to new replies.