Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Support ibulbworksupport

    (@ibulbworksupport)

    @sannea I have tested it and it is working. Make sure you are the admin or allowed by admin to “Add Files”.

    You may share some screenshots to explain the issue.

    Thread Starter sannea

    (@sannea)

    Idk, i add a lot of files, and button just stop working, the only change i make its a update of wp, i try to bakup via plugin to the previous version, but its still not work, in inspector no errors, try to fix it by myself but i can’t. I attach a video, but it just show what i am saying, nothing happen when i press “Add Files” i try other theme, i try other browsers, nothing

    YouTube

    Plugin Support ibulbworksupport

    (@ibulbworksupport)

    @sannea let me check it on our end.

    Plugin Support ibulbworksupport

    (@ibulbworksupport)

    @sannea Please make a video, press F12 and click on Console. Clear the console first and then click “Add Files” and see if there is any error.

    Screenshot

    hi, I have a clean new installation of WP and I confirm
    creating folders ok but no action when clicking Add Document
    wp docs 1.6.8

    Plugin Support ibulbworksupport

    (@ibulbworksupport)

    @ronaldz it is working with latest version of WordPress version (5.6) on our end as you can see here.

    Please check the console as mentioned in recent thread and let us know.

    Hi, I’m a beginner.
    I have the FREE version. Maybe you should test that one.
    I don’t know what the console is…… I just want some docs in some folders.
    and I’m working from the inside in the admin side of the website, not on a webpage as a user.

    • This reply was modified 3 years, 11 months ago by ronaldz.
    Thread Starter sannea

    (@sannea)

    Video
    it output nothing in console

    Plugin Support ibulbworksupport

    (@ibulbworksupport)

    @sannea & @ronaldz please try the latest version. In case if it still does not work for you then debug this way and let us know.

    Thanks

    wp
    {i18n: Module, hooks: Module, a11y: Module, url: Module, domReady: ?, …}
    a11y: Module {__esModule: true, Symbol(Symbol.toStringTag): “Module”}
    apiFetch: ? X(e)
    autop: Module {__esModule: true, Symbol(Symbol.toStringTag): “Module”}
    components: Module {…}
    compose: Module {…}
    data: Module {…}
    date: Module {…}
    deprecated: ? c(e)
    dom: Module {…}
    domReady: ? r(e)
    element: Module {…}
    emoji: {parse: ?, test: ?}
    escapeHtml: Module {…}
    hooks: Module {…}
    i18n: Module {…}
    isShallowEqual: ? (r,t)
    keycodes: Module {…}
    primitives: Module {…}
    priorityQueue: Module {__esModule: true, Symbol(Symbol.toStringTag): “Module”}
    reduxRoutine: ? s()
    richText: Module {…}
    url: Module {…}
    warning: ? r(e)
    __proto__: Object

    wp.media
    undefined

    wp.media.editor
    VM2905:1 Uncaught TypeError: Cannot read property ‘editor’ of undefined
    at <anonymous>:1:10

    Free version 1.7.0 php 7.3

    @ronaldz Please confirm that is media view editor css and js files are loading or not? You can check these files on page source code. Like showing in below given screenshots.

    https://snipboard.io/tV9ZCy.jpg
    https://snipboard.io/uN9UAs.jpg

    Thanks

    Hi,
    No they are not in the page source code.

    remove and reinstall of WP Docs done.
    Other plugins installed :
    https://snipboard.io/JW40HO.jpg

    Also, there is no default page “WP Docs” created in pages as mentionned
    (A default page is created with title “WP Docs” in pages. )

    ACTIVE_PLUGINS
    Booking Calendar 8.8
    Duplicate Page 4.3
    Elementor 3.0.14
    Elementor – Header, Footer & Blocks 1.5.3
    Starter Templates 2.3.9
    UpdraftPlus – Backup/Restore 1.16.42
    WP Docs 1.7.0
    WP Photo Album Plus 7.6.02.004

    @ronaldz Please leave a query on Contact Us. Our team will contact back to you and check this issue with you.

    Thanks

    No thanks. I’ll wait and see if other users have the same errors.
    As I’m a new user it may just be my provider or my fat fingers.
    And then wait for an updated plugin. Thanks for all the support sofar !
    For the moment I’ll try to find why the CSS and js files aren’t loading, cheers.

    Thread Starter sannea

    (@sannea)

    still don’t work
    https://prntscr.com/w179n0

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘Add Files’ is closed to new replies.