Hi @tsteur,
I use a managed WordPress Hosting. Meanwhile, I switched to the external hosting of Matomo and, thus, switched the plugins. That works without issues. For testing purposes, I installed the plugin again. Here are the details (I removed any unrelated stuff). I hope it helps.
# Matomo
* Matomo Pluginversion: 4.0.4
* Config existiert und ist beschreibbar.: Ja (“$ABSPATH/wp-content/uploads/matomo/config/config.ini.php” )
* JS Tracker existiert und ist beschreibbar.: Ja (“$ABSPATH/wp-content/uploads/matomo/matomo.js” )
* Plugin-Verzeichnisse: Yes ([{“pluginsPathAbsolute”:”$ABSPATH\/wp-content\/plugins\/matomo\/plugins”,”webrootDirRelativeToMatomo”:”..\/”}])
* Tmp-Verzeichnis schreibbar: Yes ($ABSPATH/wp-content/cache/matomo)
* Matomo-Version: 4.0.5
* Matomo Blog idSite: 1
* Installierte Matomo-Version: 4.0.4 (Install date: 2020-12-11 19:08:32)
* Upgrades outstanding: No
* Upgrade in progress: No
## Endpoints
* Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
* Matomo JavaScript Tracker – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
* Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
* Matomo HTTP Tracking API – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
## Crons
* Server-Zeit: 2020-12-11 18:10:52
* Blog-Zeit: 2020-12-11 19:10:52 (Die nachfolgenden Daten werden in der Blog-Zeitzone angezeigt)
* Sync users & sites: Next run: 2020-12-12 19:08:31 (23 Stunden 57 Minuten) ( Last started: 2020-12-11 19:10:26 (-26 Sek.). Last ended: 2020-12-11 19:10:26 (-26 Sek.). Interval: daily)
* Archive: Next run: 2020-12-11 20:08:31 (57 Minuten 39s) ( Last started: 2020-12-11 19:10:26 (-26 Sek.). Last ended: 2020-12-11 19:10:41 (-11 Sek.). Interval: hourly)
* Update GeoIP DB: Next run: 2021-01-10 19:08:31 (29 Tage 23 Stunden) ( Last started: 2020-12-11 19:10:41 (-11 Sek.). Last ended: 2020-12-11 19:10:44 (-8 Sek.). Interval: matomo_monthly)
## Vorgeschriebene Prüfungen
* PHP-Version >= : ok
* PDO Erweiterung: ok
* PDO\MYSQL Erweiterung: ok
* MYSQLI Erweiterung: ok
* Weitere erforderliche Anforderungen: ok
* Erforderliche Funktionen: ok
* Ben?tigte PHP Konfiguration (php.ini): ok
* Verzeichnisse mit Schreibzugriff: ok
* Verzeichnisse mit Schreibzugriff auf Tag Manager: ok
## Optionale Prüfungen
* Tracker-Status: ok
* Speicherlimit: ok
* Zeitzone: ok
* ?ffnen einer URL: ok
* PageSpeed deaktiviert: ok
* GD > 2.x + Freetype (graphics): ok
* Andere Erweiterungen: ok
* Warning Andere Funktionen: warning (shell_exec Sie müssen diese eingebaute Funktion aktivieren set_time_limit mail parse_ini_file glob gzopen md5_file )
* Dateisystem: ok
* Letzter erfolgreicher Abschluss der Archivierung: ok
* Datenbankf?higkeiten: ok
* Warning Maximale Packetgr??e: warning
* Standorterkennung: ok
* Update über HTTPS: ok
* Schreibbarer JavaScript-Tracker (“/matomo.js”): ok
* Supports Async Archiving: No
* Location provider ID: geoip2php
* Location provider available: Yes
* Location provider working: Yes
## Matomo Settings
* Track mode: default
* Track codeposition: footer
* Track api endpoint: default
* Track js endpoint: default
* Version history: 4.0.4
* Core version: 4.0.5
* Last tracking settings update: 1607710226
* Last settings update: 1607710226
## Logs
# WordPress
* Home URL: $site_url
* Site URL: $site_url
* WordPress Version: 5.6
* MATOMO_SUPPORT_ASYNC_ARCHIVING: –
* MATOMO_TRIGGER_BROWSER_ARCHIVING: –
* MATOMO_ENABLE_TAG_MANAGER: –
* MATOMO_SUPPRESS_DB_ERRORS: –
* MATOMO_ENABLE_AUTO_UPGRADE: –
* MATOMO_DEBUG: –
* MATOMO_SAFE_MODE: –
* MATOMO_GLOBAL_UPLOAD_DIR: –
* MATOMO_LOGIN_REDIRECT: –
* Permalink Structure: /%category%/%postname%/
* Compatible content directory: Yes
# WordPress Plugins
## Plugins
* LiteSpeed Cache: 3.5.2
* Matomo Analytics – Ethical Stats. Powerful Insights.: 4.0.4
# Server
* Server Info: LiteSpeed
* PHP OS: Linux
* PHP Version: 7.4.6
* PHP SAPI: litespeed
* PHP Binary Name: lsphp
* Timezone: UTC
* WP timezone: Europe/Berlin
* Locale: de_DE
* User Locale: de_DE
* Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
* WP Memory Limit: 40M
* WP Max Memory Limit: 256M
* Max Execution Time: 60
* Max Post Size: X
* Max Upload Size: X
* Max Input Vars: 10000
* Disabled PHP functions: Yes (getmypid, passthru, leak, listen, diskfreespace, link, ignore_user_abord, shell_exec, dl, exec, system, highlight_file, source, show_source, fpaththru, virtual, posix_ctermid, posix_getcwd, posix_getegid, posix_geteuid, posix_getgid, posix_getgrgid, posix_getgrnam, posix_getgroups, posix_getlogin, posix_getpgid, posix_getpgrp, posix_getpid, posix, _getppid, posix_getpwnam, posix_getpwuid, posix_getrlimit, posix_getsid, posix_getuid, posix_isatty, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_times, posix_ttyname, posix_uname, proc_open, proc_close, proc_get_status, proc_nice, proc_terminate, phpinfo, eval)
* zlib.output_compression is off: Yes
* Curl Version: 7.62.0, OpenSSL/1.0.2k