• When I turn on the inline floating sidebar and go to tablet view, it kind of overlays with my post content. It touches the text where my post content starts.

    I am thinking of how to fix this and the best way would be to scale down the inline floating sidebar just a little bit. Is there a way to do this, to make the sidebar a little bit smaller?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hey there,

    Would you be able to reply here with the URL so that we can take a closer look? Thanks so much.

    Same thing on my site. I’ve had to turn off the floating sidebar for mobile users because it covers content. My old social media floating sidebar from sumome used to just go to the bottom page for mobile users. Wish this would do the same or make it so that we could tweak the settings so that the floating side bar doesn’t cover content. My site https://www.aowanders.com

    Hey jigsaw, it sounds like this is a CSS conflict with your theme.

    The feature that you’re describing is available in the pro version of the plugin under the Sticky Bar toolkit item. You can learn more about Grow Social Pro on the marketplace here. Thanks so much!

    • This reply was modified 4 years, 2 months ago by mediavine.
    Thread Starter awesomeblogger

    (@awesomeblogger)

    I disagree with this comment. I don’t see this feature available anywhere. I see the option to change the size of the toolbar to small, medium or large. Mine is already set to small and it covers my content. There is no option to lower to size of the toolbar manually or any guide provided on how to do this by medavine. This should be a simple fix. There isn’t any CSS conflict with the theme we are using. The toolbar is simply too large. If only it were a couple of pixels smaller. But now because it covers my content I need to deactivate it.

    Please please do something about this.
    And please help solve people’s problems instead of not answering them, which you do with almost every question asked on this forum.

    Mediavine this is what I hate about WP developers!!!

    First, I do have the proversion and there is no CSS option anywhere to be found!!!
    Secondly, its a bit presumptious for you to assume that any user or all users know how to code CSS for your plugin to work!!

    I do not know how to code. I do not know CSS. Even if I did there is no css option within the settings manual of my PRO VERSION of grow!!

    You need to make these options clickable, toggable or whatever so that people without technical skills can use your plugin in the desired manner you want them too.

    This is not a theme problem!! WHy do I know that? Because the last plugin that I had before I switched to yours thinking you had your shit together automatically did this for me. So either their coders where better than yours, or you didn’t factor this in into your code. Either way—askimg me to do the coding work for you is

    UNACCEPTABLE!!!

    Makes me want to ask for a refund immediately!!! I didn’t buy your plugin so that I could go into the code and make it operable. Thats what your coders are for. Unless your going to pay my coders rate of $100/hr than you need to fully comprehend how stupid of a suggestion you just made!

    I just went and checked and your sticky bar doesn’t even show up on mobile, desktop using safari,chrome, firefox, or edge!

    So thanks for the useless suggestion. Are you willing to pay my coder his hourly rate of $100/hr to fix YOUR plugin?????

    I didn’t code this plugin? I didn’t offer this half ass plugin to the public? I didn’t take anyones money? What are you going to do to fix this? Or are you going to fight me for a refund? Are you going to take days to respond to an issue that is effecting my site on a daily basis? Are you going to compete with your competition or settle for 2nd best?

    • This reply was modified 4 years, 2 months ago by JIGSAW.

    Hey @jigsaw,

    We hear your frustration. As a pro user, you’re entitled to our support team’s help via email – that allows us to dive in and help in exactly the manner you’re requesting, with custom CSS, or figuring out if there’s a theme or plugin conflict causing your issues or if it’s a bigger issue within Grow Social Pro. As there are no widespread reports of this issue, we must start by assuming there’s a conflict at the site level.

    For that, we need to help you directly and are more than happy to do so. Please email [email protected] and we will jump in. The WP forum is meant for more general questions, as well as light support for users of the free version of the plugin.

    We would love to help make this work for you. If you allow us to help you, we’re sure we can get it to a place where you’re thrilled with the plugin. But, if you decide you’d instead like a refund, we will of course refund you right away!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘How to make the inline floating sidebar a little bit smaller?’ is closed to new replies.