• Resolved nix3383

    (@nix3383)


    Это просто ужасно. Плагин даже не сохраняет изменения в настройках. Сплошной глюк.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author arnaudbroes

    (@arnaudbroes)

    Hey @nix3383,

    Are you seeing any errors in the browser’s console (F12)?

    – Arnaud

    Plugin Author benjaminprojas

    (@benjaminprojas)

    @nix3383,

    Like Arnaud said, we’d love to help debug, so let us know what you find and we can go from there!

    Thread Starter nix3383

    (@nix3383)

    Плагин не сохраняет настройки и постоянно грузится. Мне этого хватило, дальше я откатил на старую версию.

    Plugin Author benjaminprojas

    (@benjaminprojas)

    @nix3383,

    I understand, if you try again, let us know as we would love to help resolve this!

    Generally these are due to 1 of 3 reasons:

    1. Your hosting provider is blocking the REST API which doesn’t allow our plugin to work.
    2. Your theme or another plugin is blocking the REST API which doesn’t allow our plugin to work.
    3. A plugin or your theme is throwing errors on the site and our plugin is not able to render the JSON response correctly.

    Thread Starter nix3383

    (@nix3383)

    У меня пять сайтов и у всех одна ошибка, не сохраняются настройки. В консоли браузера (F12) вот такая ошибка.

    Uncaught (in promise) Error: Ответ не является допустимым ответом JSON.
    at F

    • This reply was modified 3 years, 11 months ago by nix3383.
    Plugin Support Steve M

    (@wpsmort)

    @nix3383 The error message you provided was incomplete, there should be more information than that in the browser error console.

    Also, please make sure that you check the reasons in Ben’s response above. You can try deactivating all other plugins and switch to the Twenty Twentyone theme and see if that resolves the problem. Then gradually reactivate everything until the problem reoccurs.

Viewing 6 replies - 1 through 6 (of 6 total)
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