mobile site hamburger menu bar became 1 bar(line)

Hello There!

Hope you are doing good!

Jquery is not rendering the span tag properly and that is causing the issue. To resolve the issue, please edit file: ecommerce-gem-plus/assets/js/custom.js

Search for code

$('#main-nav').meanmenu({
    meanScreenWidth: "1050",
});

And replace it with

$('#main-nav').meanmenu({
    meanMenuOpen: "<span></span><span></span><span></span>",
    meanScreenWidth: "1050",
});

Hope this helps!

Have a great day ahead!

Regards.

I have replaced, but it doesnt seems to help, the bar is still 1 line. May i know is it that i have done wrongly or the code doesnt work?

Hello There!

We have checked your website and the issue has been resolved. Please check the website after clearing a cache or in another browser.

Have a great day ahead!

Regards.

Ok it works, thanks!

Hi, I also need help. I have the same problem with my website: https://jachego.store. I made the recommended modification and cleared my cookies, but the problem continues. Can I do anything else? Please…

My theme is ecommerce-gem, not ecommerce-gem-plus

Thank you for your help.

• This reply was modified 3 years, 11 months ago by matheusfterra.

Hello There!

Hope you are doing good!

We have checked the website and it seems that the issue has been resolved.

Have a great day ahead!

Regards.

Hi!! I greatly appreciate your return.
After you commented that you accessed, I tried again and for me, only one bar still appears (I cleared cookies and nothing).

I had the idea of using a proxy from another country to check it out (I’m in Brazil, and for me and other family devices, just one bar remains on the menu)

And in fact, accessing from another country, it presents the menu correctly. Could you tell me why this is happening? As if for my country, I had some kind of blockade.

I appreciate your help and wish you a great day.

Hello There!

We have checked your website and found out that you have used 3rd party plugin for the mobile menu and I hope it is working as per your requirement.

Regards.

Hi. I had the same problem with my website:
https://www.mototrendzindia.com
I made the recommended modification,and its solved now. thank you ??

• This reply was modified 3 years, 8 months ago by mototrendz.

You are welcome ??

Hi, I tried the solution modifying the custom.js file but nothing happened.

alma-cubana.cz

Could you advise, please?

Thank you very much!

Hello There!

Hope you are doing good!

Please update the theme to the latest version, it will reslove the issue.

Hope this helps!

Have a great weekend ahead!

Cheers!