Error: Invalid username or password in the checkout page

  • Resolved emyabdel

    (@emyabdel)


    4 years, 2 months ago

    Hi, in EDD settings, I enable the registration form at the checkout page. Everything worked fine until I updated today WordPress from version 4.9 to 5.6 and update EDD too. Now if I create an account from the Edd checkout page, and proceed to payment I get this: Error: Invalid username or password. Reset Password

    When I try to register from the WordPress register button, there’s no problem. It happens just in edd checkout page.

    How to fix this please!

    • This topic was modified 4 years, 2 months ago by emyabdel.
    • This topic was modified 4 years, 2 months ago by emyabdel.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter emyabdel

    (@emyabdel)

    Update:

    I use “Advanced noCaptcha & invisible Captcha plugin” to enable recaptcha on my site and on checkout page, I disabled this plugin and I don’t get this error.
    Both edd and Advanced noCaptcha are updated to the latest version.
    Now I need to know why this plugin make this error and what to do to enable this plugin because it’s important and don’t get this error?

    Thanks

    • This reply was modified 4 years, 2 months ago by emyabdel.
    Thread Starter emyabdel

    (@emyabdel)

    update 2:

    I downgrade EDD plugin to version 2.9.23 and the problem is resolved.
    I delete the last version 2.9.26 because there’s a problem with captcha on checkout page with this version. Why? I don’t know

    Hi @emyabdel

    You are saying that when you disable the ‘Advanced noCaptcha & invisible Captcha’ plugin then EDD login works fine right?

    If above is the case then you should ask ‘Advanced noCaptcha & invisible Captcha’ plugin author about this. They will help you in that.

    Thread Starter emyabdel

    (@emyabdel)

    I continued testing and made update 2 where I said:
    I enable Advanced noCaptcha & invisible Captcha’ plugin and test:
    with EDD plugin version 2.9.26 (last update) I got the error.
    with EDD plugin version 2.9.23 everything work fine.

    so advanced noCaptcha & invisible Captcha’ plugin works fine
    the problem is in EDD plugin version 2.9.26 (the last update)

    Hi @emyabdel

    Thanks for your response. I agree that it is working with 2.9.23 version.

    “Advanced noCaptcha & invisible Captcha” should be compatible with the latest version of EDD. Also on plugin description page (https://www.ads-software.com/plugins/advanced-nocaptcha-recaptcha/) I can not see that it is compatible with Easy Digital Downloads.

    It will be good that if you ask to plugin author about this. I hope they will help you.

    Thread Starter emyabdel

    (@emyabdel)

    Ok I asked the support there and waiting… Thanks so much

    Plugin Support Mihai Joldis

    (@misulicus)

    Because there have not been any recent updates to this topic we’ll be changing the status to resolved. If you have any further questions you can start a new thread or head over to our support page to submit your request if it is related to one of our available extensions

Viewing 7 replies - 1 through 7 (of 7 total)
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