• Resolved lanaberger

    (@lanaberger)


    WP Project Manager (free and Pro) didn’t create plugin icon on admin panel. Installation of the latest version was successful otherwise and a web page with projects was created. As there is no icon on the admin panel, I can’t work on setting and other admin function. How to fix this issue? A ticket #513581 was logged in with WP Project Manager support but there is no response from them yet.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md. Yeasin

    (@mdmamun-1)

    Hi @lanaberger,

    I apologize for being late.

    Already, we have discussed this issue and request you to share the temporary stagging site credentials that I can check and fix the issue but there is no update from you.

    No worries, Just allow me to reproduce the issue and help you soon.

    Thank you ??

    Thread Starter lanaberger

    (@lanaberger)

    Hi,
    The site is not my personal, so, giving a temp admin access is not an option, unfortunately. The error log should be available at some point of time. Is there any other way to troubleshoot the issue? Do you have a debugging version of the plugin with errors showing on a page?
    Would uninstalling and downloading/installing the plugin again resolve the issue?
    Thank you!

    Plugin Support Md. Yeasin

    (@mdmamun-1)

    Hi @lanaberger,

    Thanks for the update.

    Already, I have shared a pro plugin.
    Please check it on your site and let us know the update directly through our website that we can help you soon.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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