Spotify

  • Resolved Julinho

    (@razione)


    4 years, 1 month ago

    Hi, how are you?

    I asked for help with Spotify support, because the panel is only in the “processing” status.

    They answered the following to me:

    “After taking a look backstage, we found that the following invalid tag is causing some trouble with our RSS feed validator:
    <itunes: complete> yes </ itunes: complete> ”

    Does anyone have any idea what to do?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi @razione sorry for the delay in getting back to you on this. The <iTunes:complete> tag set to Yes should only happen if you’ve checked the Complete option in your Podcast -> Settings -> Feed Details. Unchecking that should turn that value in your feed to No, and resolve the issue that you’re seeing with Spotify.

    Let us know how that goes.

    Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi @razione wanted to check in on this. Are you still facing issues with submitting to Spotify or has that been resolved? Please let us know either way so we can help out if necessary.

    Thread Starter Julinho

    (@razione)

    Hi @podcastmotor

    It’s solved!

    Tks!

    Plugin Author Craig Hewitt

    (@podcastmotor)

    OK awesome to hear. If we can do anything else just let us know.

Viewing 4 replies - 1 through 4 (of 4 total)
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