Cannot link to facebook page

  • Resolved soutienacfo

    (@soutienacfo)


    4 years, 1 month ago

    I am unable to properly link the woocommerce to my facebook page for my shop.
    I have the traditional : Heads up! You’re ready to migrate to a more secure, reliable Facebook for WooCommerce connection. Please click here to reconnect!

    All goes well until I have to link to a facebook page at which point it indicates me that I need to be administrator on that facebook page to be able to link it. However, I am the administrator on this page. I then attempted with both my personal page and the ACFO page as the buisness administrators and still selecting the proper page is not possible and blocked out.

    I have seen a few posts with similar issues but nothing quite the same. Hoping to be able to fix this issue soon ??

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi @soutienacfo

    As a first step, would you please share a screenshot of the assets your user has access to? To find this screen, please head to Business Settings > Users > (select your profile) and take a screenshot of the assets that are listed?

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL here. It works with Chrome, Firefox, Safari, and Edge.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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