site broken due to critical error after updates

  • Resolved teszilla

    (@teszilla)


    3 years, 10 months ago

    Hello,
    The plugin broke my site due to critical error after updating (Woocommerce, Storefront and) Woo Product Filter today, so I had to deactivate both the Woocommerce Product Filter Woobewoo and the Woo Product Filter Pro plugin.
    Kind regards

    • This topic was modified 3 years, 10 months ago by teszilla.
    • This topic was modified 3 years, 10 months ago by teszilla.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @teszilla,
    Thank you for contacting us regarding your question.

    Please describe in more detail what exactly happened.
    Do you have a text or screenshot of the error message?
    Which version of the “Pro” plugin did you use?

    Also, please contact our internal support team: https://woobewoo.com/contact-us/
    They will help to solve this issue.

    We have the same issue. Our site was broken as well after upgrade. How can we solve this.

    We have temporarily de-activated the plugin and now everything works again, so it is definitely due to this plugin.

    Thread Starter teszilla

    (@teszilla)

    Hello,
    WordPress did not give any details on critical error, but I found this on my error log:

    [13-Jan-2021 21:40:20 UTC] PHP Fatal error: Uncaught Error: Call to undefined method WoofilterProViewWpf::wpfGetFilteredPrice() in (….) /plugins/woofilter-pro/woofilterpro/views/woofilterpro.php:69
    Stack trace:
    #0 (….) /plugins/woo-product-filter/modules/woofilters/views/woofilters.php(586): WoofilterProViewWpf->generatePriceFilterHtml(Array, Array, ”, 1, ‘2_449696’)
    #1 (….) /plugins/woo-product-filter/modules/woofilters/views/woofilters.php(228): WoofiltersViewWpf->generateFiltersHtml(‘{"settings…’, ‘2_449696’, false, true)
    #2 (….) /plugins/woo-product-filter/modules/woofilters/mod.php(951): WoofiltersViewWpf->renderHtml(Array)
    #3 (….) /wp-includes/shortcodes.php(343): WoofiltersWpf->render(Array, ”, ‘wpf-filters’)
    #4 [internal function]: do_shortcode_tag(Array)
    #5 (….) /wp-includes/shortcodes.php(218): preg_re in (….) /plugins/woofilter-pro/woofilterpro/views/woofilterpro.php on line 69

    • This reply was modified 3 years, 10 months ago by teszilla.
    Plugin Author Nick McReynolds

    (@woobewoo)

    Tnx for the info and fast feedback.
    We fix an issue and will upload new version of WooCommerce Product Filter in 1-2 hours

    Thread Starter teszilla

    (@teszilla)

    thanks! I will let you know if it works

    Thread Starter teszilla

    (@teszilla)

    working! thanks ??

    Plugin Author Nick McReynolds

    (@woobewoo)

    You`re welcome!
    Thanks again for your feedback!

Viewing 7 replies - 1 through 7 (of 7 total)
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