Doesn’t load. Just says “Loading, please wait” forever

  • Resolved KingDingbat

    (@kingdingbat)


    3 years, 10 months ago

    I just installed the plugin but when I go to the customizer it never loads. It just says “Loading, please wait” forever with a blue rotating circle…

    On further investigation, this appears to be an issue with most plugins that add a item to customizer. :-/ Not just this plugin.

    • This topic was modified 3 years, 10 months ago by KingDingbat.
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  • Hi @kingdingbat,

    To see what causes that behavior I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and activate only this plugin and see if the same issue happens with a default WordPress theme (Twenty Twenty for example) and no other plugins.
    Please let me know how it goes!

    Warmly,
    Mihaela

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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