Cannot add fields, new tickets dont work

  • We’re interested in purchasing the paid version for the client but cannot get the free version working. We’re using 5.6, fresh plugin install (have removed and reinstalled as well) but same issue.

    From a frontend perspective, there are no fields when adding a ticket, only the I am not a robot. I am also not able to add any custom fields. It says the field is added, but the list shows no fields. This is the same with ticket categories and statuses. I get the modal that ask me to enter the new category, I enter it and it says it has saved, but the categories remain empty.

    Any ideas?

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  • Hi Mauzilla,

    Did you try to deactivate all other plugins ?
    It sounds to be a conflict with plugin.

    Do you use a cache plugin ? If yes, try with no cache.

    Let us know ??

Viewing 1 replies (of 1 total)
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