plugin does not work when caching is enabled

Hello @face2005 – sorry to hear that you are experiencing this issue.

?May I ask, do you have any caching plugin active on your site? If yes, then could you please try to?disable asset caching?under your?Popup Maker?>?Settings?>?Misc?and check it again if that helps you solve the problem??
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?You can also check out this demo screencast to make it more clear for you:?https://share.getcloudapp.com/2NuyW0qE
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If that helps, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link:?https://wppopupmaker.com/support/?Thank you.

Hello! no results … removed Rocket and put Autoptimize

Thanks for sending us an update.

Does the issue still occurs when you switched to Autoptimize?

If that’s the case and for us to assist you properly with this, I would encourage you to escalate it directly to our HelpScout support desk. Check out this link:?https://wppopupmaker.com/support/?Thank you.

and it may depend on hosting?
never had problems with caching and Popup Maker, I make a website on another hosting and the problem appeared …

• This reply was modified 4 years, 1 month ago by face2005.

Hello @face2005

Thank you for your reply and we apologize for taking long to get back.

This happens when a server cache is active. It could conflict with the cache plugin while you have disabled the asset caching of Popup Maker.

To avoid cache conflict, after saving the popup settings, kindly clear the cache of the caching plugin and the server cache as well.

Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
If you still need help please message us directly at https://wppopupmaker.com/support/