• Hello, I have a huge issue and I don’t know how to solve it. I’m using GT Metrix to analyze my website. It keeps talking about “Layout Shifts”. I realize what it is. On the default template right under the sliding banner there is an “about me” portion where it starts “SNS Academy and you see the image of the door. For some reason it loads first, and THEN the banner. Causing it to visually “drop” down. Very bad. Can someone please help me to know how to fix this issue?

    Thank you so much

    • This topic was modified 4 years, 1 month ago by s_aron.

    The page I need help with: [log in to see the link]

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  • Hi @s_aron,

    I’ve a confusion with your query, can you please provide us the screenshot link of the issue for a better understanding of the issue?

    Thanks and Regards,
    Ankit

    Hey Ankit

    My apologies to have to use this post … but it seems that everyone gets answered, even from 1 day ago and our questions from 4 days ago remain unanswered … can someone from themegrill at least reply …

    thnx in advance for the cooperation in support of your free theme

    NB : sorry at s aron …. do not want to cloud your post or take away from the issue you are having, but I have no other way to get a response from theme grill … on website also no reply … thnx for understanding

    Hi @danbrowne21,

    We’re very sorry for the late response. We will be checking your query right away. Thank you for your patience and understanding.

    Sincerely,
    Ankit
    ThemeGrill Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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