Creating a return label

  • Hi,
    I have a question: How can I create a return label AFTER a regular shippng label is created? We do not want return labels created automatically or manually when the regular shipping lbel is created, but instead create a manual one if a customer writes to us and wants to send something back. How can we do this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shadi Manna

    (@shadim)

    That option does not currently exist. Is there an issue with creating it at the same time?

    Thread Starter fellter2

    (@fellter2)

    @shadim Yes. It is not necessary for us to create return lbels for every shipemnt since only 1 % of the customers will return something, and even then, we only offer free return in special cases, so only then we want to create a return label and send it to the customer. It does not make sense to create return labels beforehand “in case if”, especially since we only do it in rare cases for special customers…

    Plugin Author Shadi Manna

    (@shadim)

    We have to look into this and consider building a new option to create a return label without a normal one.

    Thread Starter fellter2

    (@fellter2)

    @shadim Yes, please! Many shops need to create a retur label afterwards!

    Plugin Author Shadi Manna

    (@shadim)

    We will look into this and get back to you, but it will take time to add this feature.

Viewing 5 replies - 1 through 5 (of 5 total)
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