Selling to specific countries
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In the woocommerce > general section in the settings, I’d changed ‘selling location/s’ to ‘sell to specific countries only’ and selected only ‘United Kingdom’, and I used the same option in the ‘shipping locations’, but, using those settings stops anyone in the UK from placing an order.
Shop base is set to a UK address and I’m not using any 3rd party plugins to manage shipping.
Thanks
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This topic was modified 4 years, 1 month ago by
james godwin.
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This topic was modified 4 years, 1 month ago by
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Hi there,
Can you share a copy of your WooCommerce status report found under **WooCommerce > Status**? Are you changing the checkout fields using a checkout field editor plugin (or custom coding) perhaps? Have you already ruled out caching?
Yes, I’ve ruled out caching.
Here’s the report…
### WordPress Environment ###WC Version: 4.9.1
REST API Version: ? 4.9.1
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –### Server Environment ###
Server Info: Apache
PHP Version: 7.4.13
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 4.9.1
WC Database Prefix:
Total Database Size: 184.48MB
Database Data Size: 104.23MB
Database Index Size: 80.25MB
woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDBwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
woocommerce_order_items: Data: 1.52MB + Index: 0.31MB + Engine InnoDB
woocommerce_order_itemmeta: Data: 7.52MB + Index: 9.03MB + Engine InnoDB
woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
actionscheduler_actions: Data: 1.02MB + Index: 0.42MB + Engine InnoDB
actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
actionscheduler_logs: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
check_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
comments: Data: 6.52MB + Index: 8.03MB + Engine InnoDB
gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gf_entry: Data: 2.52MB + Index: 0.25MB + Engine InnoDB
gf_entry_meta: Data: 2.52MB + Index: 3.45MB + Engine InnoDB
gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gf_form_view: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
options: Data: 2.06MB + Index: 0.14MB + Engine InnoDB
pmxe_exports: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
pmxe_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
postmeta: Data: 56.56MB + Index: 41.97MB + Engine InnoDB
posts: Data: 5.48MB + Index: 3.66MB + Engine InnoDB
reorder_post_rel: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
swift_performance_image_optimizer: Data: 0.23MB + Index: 0.08MB + Engine InnoDB
swift_performance_warmup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
term_relationships: Data: 0.16MB + Index: 0.08MB + Engine InnoDB
term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
usermeta: Data: 5.47MB + Index: 6.97MB + Engine InnoDB
users: Data: 0.31MB + Index: 0.30MB + Engine InnoDB
wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wc_customer_lookup: Data: 0.48MB + Index: 0.39MB + Engine InnoDB
wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wc_order_product_lookup: Data: 1.52MB + Index: 0.77MB + Engine InnoDB
wc_order_stats: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
yoast_indexable: Data: 2.52MB + Index: 1.69MB + Engine InnoDB
yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB### Post Type Counts ###
acf-field: 3
acf-field-group: 2
attachment: 200
nav_menu_item: 12
page: 13
post: 4
product: 40
product_variation: 571
raccartlist: 3228
racemailtemplate: 1
racmaillog: 1486
racrecoveredorder: 119
revision: 110
shop_coupon: 1
shop_order: 8297
shop_order_refund: 79
tablepress_table: 9### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (31) ###
Gravity Forms: by Gravity Forms – 2.4.22
PCA Predict: by PCA Predict – 1.0.3
Advanced Custom Fields PRO: by Elliot Condon – 5.9.4
Carbon Breadcrumbs: by tyxla – 1.0.2
Check & Log Email: by WPChill – 1.0.1
Cookie Notice: by dFactory – 1.3.2
Currency Switcher for WooCommerce: by WP Wham – 2.13.0
Google Tag Manager for WordPress: by Thomas Geiger – 1.11.6
Gravity Forms Mailchimp Add-On: by Gravity Forms – 4.8
Hotjar: by Hotjar – 1.0.9
Imagify: by WP Media – 1.9.13
Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.8
Loco Translate: by Tim Whitlock – 2.5.0
Recover Abandoned Cart: by Fantastic Plugins – 20.1 – Installed version not tested with active version of WooCommerce 4.0
Simple Banner: by Ryan Petersen – 2.9.3
Sucuri Security – Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.25
TablePress: by Tobias B?thge – 1.12
WC Password Strength Settings: by Daniel Santoro – 2.2.1
Woo Discount Rules PRO 2.0: by Flycart Technologies LLP – 2.2.2
Woo Discount Rules: by Flycart Technologies LLP – 2.2.2
WooCommerce Reviews Manually Approved: by Tim Eckel – 1.1 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Customer/Order CSV Export: by WooThemes / SkyVerge – 3.10.0 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce SagePay Form and SagePay Direct Gateway: by Andrew Benbow – 3.10.2 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Hear About Us: by SiteOptimo – 1.5.2 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Shipping & Tax: by Automattic – 1.25.5
WooCommerce: by Automattic – 4.9.1
Yoast SEO: by Team Yoast – 15.6.2
WP All Export Pro: by Soflyy – 1.5.10
WP Mail SMTP: by WPForms – 2.5.1
WP All Export – User Export Add-On Pro: by Soflyy – 1.0.3### Inactive Plugins (3) ###
Password Protected: by Ben Huson – 2.4
SendGrid: by SendGrid – 1.11.8
WP Rocket: by WP Media – 3.7.3### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Must Use Plugins (5) ###
Carbon Search Engine Visibility: by – 1.1
Force Strong Passwords – WPE Edition: by Jason Cosper – 1.6.4
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by wpengine – 1.0.9
WP Engine System: by WP Engine – 4.1.0### Settings ###
API Enabled: ?
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #5 – /shop/
Cart: #6 – /cart/
Checkout: #7 – /checkout/
My account: #8 – /my-account/
Terms and conditions: ? Page not set### Theme ###
Version: (update to version 0 is available)
Author URL:
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?### Templates ###
Overrides: /woocommerce/emails/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0
/woocommerce/emails/customer-on-hold-order.php version 3.5.0 is out of date. The core version is 3.7.0
/woocommerce/emails/customer-processing-order.php version 3.5.0 is out of date. The core version is 3.7.0
/woocommerce/global/wrapper-end.php
/woocommerce/global/wrapper-start.php
/woocommerce/single-product/product-image.php version 3.3.2 is out of date. The core version is 3.5.1
/woocommerce/single-product-reviews.php version 3.2.0 is out of date. The core version is 4.3.0Outdated Templates: ?
Learn how to update
### sagepay ###
MCrypt: ? No
OpenSSL: ? Yes
OpenSSL Methods: ? No
PHP Max_Input_Vars: ? 10000### Currency Switcher Settings ###
WooCommerce Currency Switcher Plugin: yes
Currency switcher on per product basis: yes
Revert currency to default on checkout: yes
Apply currency conversion for fixed amount coupons: yes
Add currency selector for fixed amount coupons: no
Apply currency conversion for free shipping minimum order amount: yes
Apply currency conversion for cart fees: yes
Switcher placement: Array
(
)
Switcher wrapper: %currency_switcher%
Switcher item format: %currency_name%
Link list switcher separator:
Reposition page after currency switch: no
Rounding: no_round
Number of decimals: 2
Make “pretty price”: no
Apply rounding and “pretty price” to shipping rates: no
Apply rounding and “pretty price” to shop’s default currency: no
Order currency: no
Format price: no
Currencies:
Currency (shop’s default): [GBP] Pound sterling
Total additional currencies: 2
Additional currency #1: yes
alg_currency_switcher_currency_1: GBP
Additional currency #2: yes
alg_currency_switcher_currency_2: EUR
Exchange Rates:
Exchange rates updates: minutely
Exchange rates server: ecb
Free Currency Converter API Key: not set
Exchange rates offset: 0
#2 GBP/EUR (Euro): 1.12302768263
alg_currency_switcher_exchange_rate_server_GBP_EUR: default
alg_currency_switcher_exchange_rate_offset_type_GBP_EUR: default
percent: 0
Currency Countries (by IP):
Currency Countries (by IP): no
Enter countries as comma separated text: no
Override country:
#1 [GBP] Pound sterling: Array
(
[0] => GB
)
#2 [EUR] Euro: Array
(
)
Currency Languages (Locales):
Currency Languages (Locales):
Enter locales as comma separated text:
Always use locale to assign currency:
#1 [GBP] Pound sterling: Array
(
[0] =>
)
#2 [EUR] Euro: Array
(
[0] =>
)
Price Formats:
#0 [GBP] Pound sterling: left
Additional currency code position (optional):
Thousand separator: ,
Decimal separator: .
Number of decimals: 2
Currency Symbol:
#1 [GBP] Pound sterling:
Additional currency code position (optional):
Thousand separator:
Decimal separator:
Number of decimals:
Currency Symbol:
#2 [EUR] Euro:
Additional currency code position (optional):
Thousand separator:
Decimal separator:
Number of decimals:
Currency Symbol:
Flags:
#0 [GBP] Pound sterling:
#2 [EUR] Euro:
Price conversion method:
Fix mini cart:
Disable on URI:
Additional price filters:
Price filters to remove:
Session save path:### Action Scheduler ###
Complete: 1,229
Oldest: 2020-12-27 20:04:14 +0000
Newest: 2021-01-24 20:51:53 +0000`
Any suggestions?
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