Mail Poet Problems

Hi @edwardjonesdesign – thanks for getting in touch and apologies for any delays.

1) Could you please check your Targeting condition settings if you have click the (!) button (it turned to red)? If that’s the case, then?it will apply?the?opposite of the chosen condition.

2) ?May I ask, do you have any caching plugin active on your site? If yes, then could you please try to?disable asset caching?under your?Popup Maker?>?Settings?>?Misc?and check it again if that helps you solve the problem??
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?You can also check out this demo screencast to make it more clear for you:?https://share.getcloudapp.com/2NuyW0qE

After that, you can now re-apply the Custom CSS then check it using an incognito browser to see if that makes any difference now.

3) Yes, there is. I encourage you check out this documentation about the Cookies Settings and Features This will provide further details.

Concerning MailPoet forms, we did recently decide that we are gonna add more integrations to our Popup Maker plugin but it is a little way off.??In the meantime, I would suggest you can try to integrate with?5 major form plugins?from this documentation about?Which Email or Contact Forms Plugins Work with Popup Maker?

Alternatively, you can also likely include?MailPoet’s own form embed code in our popups using the text tab of the popup editor.

Hope that helps you with your query. If yes, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word. And, should you have any other questions or concerns, kindly let us know.

Thanks for your reply and help @mariatogonon!

1) I am not sure where this is or what section you are referring to, however I think I got this sorted – it was more of a Mail Poet issue I think where I cannot control the triggers or was not working on my site.

2) This was Mail Poets (MP) styling I was having trouble with and not Popup Maker’s. Got this sorted too by figuring out the integration of the 2 plugins, as 3 below. I am using the Popup Maker to generate the popup and Mail Poet form to generate/send form part only.

I personally like the styling part of the Popup Maker (ability to set and save styles) vs MP styling editor (both are good) but Popup Maker seems easier to me.

I did uncheck the box as your tip above and will see if this helps with anything else. Not sure needed now and hopefully OK to leave as your suggestion?

No plugin(s) for caching used. Only general WP settings caching set to “Normal – Level 2”.

3) I think I figured out how to use/integrate Popup Maker with Mail Poet. If helpful for others looking for this:

First a Mail Poet form is needed and it should be set to “widget” type, not slide-in or other.

Then the MP widget form provides a shortcode that can be added to the Popup Maker.This displays the MP form, submits, sends and redirects as it should inside the Popup Maker popup. I had started with a MP slide-in form and that shortcode created issues in the Popup Maker popup – which makes sense after thinking about it, however in MP settings I was trying to set the MP form to a “widget type” and thought it was changing it – I do not think possible to change type of forms in MP from “slide-in” to “widget”.

So now with widget form type all worked, but on submit the popup was re-showing immediately, so I checked the box in the Popup Maker “advanced” > “Disable automatic re-triggering of popup after non-ajax form submission.” This fixed that issue.

The only other issue I ran into was after submitting the form (MP form in Popup Maker) it would net set the cookie to stop showing the Popup Maker popup (all other Events to set cookie were working correctly). I had all of the Events set for “Form Submissions” but since it is a MP form and not Popup Maker Form it does not set the cookie.

I added the Event “On Popup Open” and that does set the cookie – popup does not keep showing. This is not ideal and better control of this would be helpful – hopefully as Popup Maker integrates the MP plugin in the future.

4) A couple other questions for Popup Maker plugin – How can I easily clear only the “pum-491” cookie from browsers so I can keep testing? I search the cookies in my browsers but do not see this one. And, is there a way to rename the cookie globally, so I can reference this in my Privacy Statement (if that is a good idea)?

Thanks again! Yes I like the Popup Maker and will leave a review.