Lottie files stopped working suddenly

  • Resolved theviraltweets

    (@theviraltweets)


    3 years, 10 months ago

    Lottie file suddenly stopped working, it was working perfectly, but I don’t know what happened from a few days I’m not seeing Lottie file and instead, I’m seeing this error (Image) and please don’t say go through that document because I did and It is not like It’s is not working from starting, It suddenly stopped working.

    I’ve reached out to cache plugin, theme, hosting and non has any idea, and theme devs suggested reaching out to you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @theviraltweets ,

    Sorry for the inconvenience caused to you.

    Could you please check you have added the following code in your theme’s functions.php?

    function mime_types($mimes) {
$mimes['json'] = 'application/json';
$mimes['svg'] = 'image/svg+xml';
return $mimes;
}
add_filter('upload_mimes', 'mime_types');

    If yes and the issue still persists, please open a ticket from here and share your site credential with us so that we can take a closer look.

    Looking forward to resolving your issue.

    Regards,
    Sweta

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @theviraltweets ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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