• Resolved mfrie01

    (@mfrie01)


    I’ve been using Post SMTP for months on multiple websites. I saw the notice about Better Email Logger Post SMTP Extension and installed it. All subsequent emails failed with authentication errors. In addition, the plugin cannot be activated without a code, which is not supplied. I uninstalled the extension with no effect… all emails fail with authentication errors. Never had this problem before. Uninstalled Post SMTP and installed another plugin. Everything works fine with the new plugin using the same server settings as before.

Viewing 9 replies - 1 through 9 (of 9 total)
  • after updating to the new plugin, I had the same. I had to provide the password again, because the stored password no longer worked. I put in the same password as before in the settings, after that it worked again.

    The better email logger needs a key, which you get when you purchase it for free, check your account page.

    There is however an issue with the latest version on the checkout page.
    The other post about that issue.

    @mfrie01 – I am assuming the code you are talking about to activate it will be your serial key for the extension. This is provided on the checkout page when you “purchase” the extension (for free). You need to go back through that process and get a new key if you have lost it.

    @darkallman – This is correct. Can you share you diagnostics log from Post SMTP? Have you verified that there is no conflicting plugins?

    Kind Regards,
    Tim

    Which log?

    Hi @darkallman,

    If you go into Post SMTP > Post SMTP, then on the right hand section you will find Diagnostic Test under the heading Troubleshooting.

    Kind Regards,
    Tim

    Test environment:

    Mailer: postsmtp
    HostName: test.lievelabels.nl
    cURL Version: 7.29.0
    OpenSSL Version: NSS/3.53.1
    OS: Linux mail.lievelabels.nl 3.10.0 #1 SMP Wed May 15 09:45:34 MSK 2019 x86_64
    PHP: Linux 7.4.14 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 5.6 nl_NL UTF-8
    WordPress Theme: Avada Child
    WordPress Plugins: PI Button, Contact Form 7, Cookie Notice, WooCommerce Coupon Generator, Duplicate Menu, Duplicate Page, Email Templates, Enable Media Replace, Envato Market, FileBird, Avada Builder, Avada Core, Avada Custom Branding, GAinWP Google Analytics Integration for WordPress, Groups, Health Check & Troubleshooting, Smash Balloon Instagram Feed, Jetpack by WordPress.com, Lieve Labels Custom Widgets, Lieve Labels Kiyoh, Lieve Labels Bolder Elements Table Rates Extra Meta, Lieve Labels Tweaks 2.0 - Personal tweaks for lieve labels.nl, Loco Translate, MC4WP: Mailchimp for WordPress, Microsoft Clarity, No CAPTCHA reCAPTCHA for WooCommerce, NS Remove Related Products for WooCommerce, Post SMTP, PPOM Addon Cart Edit, PPOM Addon: Google Fonts & Map Picker, PPOM Addon: Image DropDown, PPOM Addon Word/Character Counter, N-Media WooCommerce PPOM PRO, Product GTIN (EAN, UPC, ISBN) for WooCommerce, PW WooCommerce Copy Coupon, Redirection, Regenerate Thumbnails, Relevanssi, woo-inquire-us-and-disable-add-to-cart-button, Search Exclude, Simple Post Notes, Sitemap with woocommerce, Tag Pages, TI WooCommerce Wishlist, Transients Manager, WC Hide Shipping Methods, WooCommerce Invoice Gateway, WooCommerce NL Postcode Checker, Product Customer List for WooCommerce, Widget Importer & Exporter, WooCommerce Cart Abandonment Recovery, Woo Shipping Class Filter, Woo Store Vacation, Checkout Field Editor for WooCommerce, Filter WooCommerce Orders by Payment Method, WooCommerce - Hide categories where no products are visible to user, Booster for WooCommerce, WooCommerce MyParcel, WooCommerce Pay for Payment, PAY. Payment Methods for WooCommerce, WooCommerce PDF Invoices & Packing Slips, PPOM for WooCommerce by N-MEDIA, WooCommerce Product Bundles, WooCommerce Product SKU Generator, WooCommerce Role Based Methods, WooCommerce Order Status & Actions Manager, WooCommerce Stock Manager, WooCommerce Table Rate Shipping, WooCommerce, WooCommerce Google Ads Conversion Tracking Pro, WP Crontrol, WP Maintenance Mode, WP Rollback, ReCaptcha v2 for Contact Form 7, WP Overnight Sidekick
    WordPress wp_mail Owner: /var/www/vhosts/lievelabels.nl/test.lievelabels.nl/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): WPO\WC\PDF_Invoices\Main->set_phpmailer_validator, PostsmtpMailer->get_mail_args, Mailtpl_Mailer->send_email
    WordPress wp_mail_from Filter(s): Mailtpl_Mailer->set_from_email
    WordPress wp_mail_from_name Filter(s): Mailtpl_Mailer->set_from_name
    WordPress wp_mail_content_type Filter(s): Mailtpl_Mailer->set_content_type
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, PostsmtpMailer->phpmailer_smtp_init
    Postman: 2.0.20
    Postman Sender Domain (Envelope|Message): lievelabels.nl | lievelabels.nl
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SMTP (smtp:tls:plain://mail.mdns.nl:587)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 17454 | 63

    I was finally getting ready to install your post smtp plugin and found this new notice also.

    Does this replace the old one ?

    Or is at add-on ?

    And is it used in conjunction with Mail Integration Plugin for Office 365 ?

    Confused

    • This reply was modified 4 years, 1 month ago by evildoer.

    Hi @evildoer,

    Please create a new thread – that issue is not related. I will respond to you there. Sorry, but this thread is already becoming difficult to keep track of!

    Kind Regards,
    Tim

    Hi @darkallman,

    So just to confirm, since you installed the new ‘Better Email Logger’, all your emails are failing with error ‘Invalid Authentication Data’. Just to confirm too, you have checked all your SMTP login details and re-entered/saved the password?

    Kind Regards,
    Tim

    Hello,

    Yehuda is working on Better Email Logger, and a new version will be released in due course.

    For now – if you are using this, please deactivate the extension and revert back to the default email log. Thank you.

    Kind Regards,
    Tim

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Better Email Logger breaks Post SMTP’ is closed to new replies.