• Resolved Hayden Ng

    (@haydenng664)


    Hi, I looked at all your overview videos of the plugin but don’t see the frontend’s view. May I know if it is possible to add orders tracking number in “My Orders” at the frontend so that the user can see their tracking numbers on my website?

    • This topic was modified 4 years, 1 month ago by Hayden Ng.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Hayden Ng

    (@haydenng664)

    and if the user can see tracking numbers on my website, will they be able to click track and view the tracking information also on my website without having to retype their email & Order ID?

    Plugin Author Zorem

    (@zorem)

    Hi @haydenng664 sure, let me explain how it works

    The tracking information widget with a link to track the order is added to the View Order endpoint and will display in the account area in the View order endpoint which will also display if you use the WooCommerce order tracking shortcode.

    In order to show the view order page you can set a link with the order key and ID from the order email but this will require custom development.

    Check out the AST documentation for more information and screenshots

    Thread Starter Hayden Ng

    (@haydenng664)

    Had a look at the documentation but still got some questions.

    Does using the shortcode show the tracking status as in the courier tracking website? For example Item dispatched to… , item delivered.. those kind of info.

    And even when the user is logged in, does he needs to fill in the email address and order id to use the shortcode order tracking form?

    I’m finding the best way to display tracking status on the website without having to go to the courier website to track.

    Would appreciate a thorough explaination, thanks a lot in advance!

    Plugin Author Zorem

    (@zorem)

    You can connect TrackShip to your store to get automatic order tracking, shipping notifications, tracking page and more.. check out their website for more details.
    https://trackship.info/

Viewing 4 replies - 1 through 4 (of 4 total)
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