Own referrals

  • Resolved katfrajoe

    (@katfrajoe)


    4 years, 1 month ago

    I checked this:

    If checked, your affiliates will not be able to earn a commission on their own purchases.

    But they are receiving commission on their own purchases. What could be the problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, can you confirm this issue in your site. I just want to make sure I understand your issue correctly.

    Thank you

    Thread Starter katfrajoe

    (@katfrajoe)

    What do you want me to confirm?

    I had two affiliates who ordered with their own discount, same e-mailaddress as the affiliate account and they each received commission.

    That shouldn’t be possible as I have the above checked right?

    • This reply was modified 4 years, 1 month ago by katfrajoe.
    • This reply was modified 4 years, 1 month ago by katfrajoe.
    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for providing the extra information needed. I have submitted a message to the developers to investigate further your issue.

    Kind regards

    Plugin Author affmngr

    (@affmngr)

    @katfrajoe, Do you have the debug option enabled in the affiliates manager plugin? With debug enabled we would be able to see what actually happened. If not please enable it now and make a test purchase after clicking on an affiliate link.

Viewing 4 replies - 1 through 4 (of 4 total)
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