Ship to a different address

  • Resolved alfan9ve

    (@alfan9ve)


    3 years, 9 months ago

    I’m testing the plugin, but when I get to CHECKOUT everything is correct.

    But when I choose “Ship to a different address” the plugin can no longer check the address to assign the zone, leaving the value blank.

    Can you help, or does the plugin need an update?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter alfan9ve

    (@alfan9ve)

    any support contact?

    Plugin Author arosoft

    (@arosoft)

    Hello, if you right-click in chrome and choose inspect you can see errors. js?libraries=places, You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.

    If you dont find where its added a second time, you can try to De-activate Google Maps API in SZBD settings.

    Thread Starter alfan9ve

    (@alfan9ve)

    Hello,

    Thank you for your help.

    I tried to follow the indicated steps, I cleaned all the caches, I created a new API just for that purpose, with the 4 indicated.

    The “error” remains, when I choose “Send to a different address”!!!

    Any suggestions?

    Plugin Author arosoft

    (@arosoft)

    Hello, what other pluigins have you added google maps api key? Try to deactivate those and see.

    Thread Starter alfan9ve

    (@alfan9ve)

    Hi, thanks for the reply.

    Yes I have the AS Locator plugin but it has another API
    I have deactivated the plugin but the error is still there

    You can open a test account and put the following addresses, to test and see

    1 address: Zona 1
    Rua 5 de outubro
    4480-630 Vila do Conde
    Portugal

    2 address: Zona 2
    Rua da Boavista
    4100-125 Porto
    Portugal

    These are two different areas and you can see that the shipping cost is different
    If you choose another country, the shipping option will not appear.

    So far so good

    But when I choose to send to a different address, it no longer locates the zones

    Plugin Author arosoft

    (@arosoft)

    Yes, i cant find the reason it don’t work.I can not reproduce the error at my system. We would need to take a closer look at your site.
    Please e.mail our support for more help.

    Thread Starter alfan9ve

    (@alfan9ve)

    Thank you for your professional support.

    I have sent an email to support

    Thread Starter alfan9ve

    (@alfan9ve)

    Problem solved after contact and quick response from support.
    I was very satisfied.

Viewing 8 replies - 1 through 8 (of 8 total)
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