Server Sending Invalid Match Key Parameters for ViewContent Event

(@amandasjackson)

Can you check that you have no Ad Blockers enabled in your browser?

I’d also suggest clearing the issue message by clicking the resolve button in the Facebook events manager. Then wait to see if the same message returns after a few hours/days after doing so.

Thread Starter

(@mazalk)

Thanks for replay

(@amandasjackson)

Please let us know if this helps to resolve the problem after a few days.

Thread Starter

(@mazalk)

Hi…
Now showing this error in my pixel i am using fb to woo plunging.
pleas help.
You’re sending the same event ID for many instances of your ViewContent events. Event IDs are unique identifiers that are used to deduplicate identical events received from your pixel and the Conversions API so they’re not counted twice. To ensure that Facebook is accurately counting your events, each unique event instance needs its own unique event ID.
This may cause issues with the measurement of your events and the attribution of your ad campaigns.

(@amandasjackson)

Can you please let us know what steps you have taken to try and resolve this?

Do you have any Ad Blockers enabled in your browser?

Did you try clearing the issue message by clicking the resolve button in the Facebook events manager?

Thread Starter

(@mazalk)

Hi…
Thank you for responding this matter
yes i am one time i am Tried to clear this issue message clicking resolve button in the Facebook events manager. but this error still showing.

Thanking you

Thread Starter

(@mazalk)

No active in add blocker in my browser

Thank You..

Thread Starter

(@mazalk)

Please help this issue. my facebook pixel showing many error. i attached in screen shot link https://snipboard.io/HLdBUg.jpg
Thanking you.

(@amandasjackson)

I see there are 3 pixel IDs listed – can you please make sure that the one you are using matches the ID in the settings for your plugin on the site?

Link to image: https://d.pr/i/ZhYyPz

Thread Starter

(@mazalk)

Thank you for response.
This my pixel id link
https://d.pr/free/i/nLmjYz

Damianne P (a11n)

(@drwpcom)

Hi @mazalk. The other two pixel ids are being added to your site somehow. Are you using another plugin to add a Facebook pixel as well? Please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

Thread Starter

(@mazalk)

Thank you for responding i’m attaching my system report.


### WordPress Environment ###

WordPress address (URL): https://maza.lk
Site address (URL): https://maza.lk
WC Version: 5.0.0
REST API Version: ? 5.0.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.9.0
Log Directory Writable: ?
WP Version: 5.6.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.14
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.33-log-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wpcq_
Total Database Size: 29.21MB
Database Data Size: 26.68MB
Database Index Size: 2.53MB
wpcq_woocommerce_sessions: Data: 0.61MB + Index: 0.02MB + Engine MyISAM
wpcq_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpcq_woocommerce_order_itemmeta: Data: 0.20MB + Index: 0.07MB + Engine MyISAM
wpcq_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_actionscheduler_actions: Data: 1.73MB + Index: 0.48MB + Engine MyISAM
wpcq_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_actionscheduler_logs: Data: 0.82MB + Index: 0.64MB + Engine MyISAM
wpcq_ce4wp_abandoned_checkout: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_commentmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpcq_comments: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wpcq_flp_sms_counter: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_mo_openid_linked_user: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_options: Data: 11.33MB + Index: 0.18MB + Engine MyISAM
wpcq_postmeta: Data: 1.34MB + Index: 0.41MB + Engine MyISAM
wpcq_posts: Data: 9.76MB + Index: 0.14MB + Engine MyISAM
wpcq_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_termmeta: Data: 0.17MB + Index: 0.11MB + Engine MyISAM
wpcq_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpcq_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpcq_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpcq_usermeta: Data: 0.18MB + Index: 0.11MB + Engine MyISAM
wpcq_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpcq_vxcf_leads: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_vxcf_leads_detail: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_vxcf_leads_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wccs_conditions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wccs_condition_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpcq_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_wc_customer_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpcq_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wc_order_product_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpcq_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpcq_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wdr_order_item_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wdr_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpcq_yoast_indexable: Data: 0.34MB + Index: 0.09MB + Engine MyISAM
wpcq_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpcq_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpcq_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine MyISAM

### Post Type Counts ###

amp_validated_url: 23
attachment: 303
custom_css: 4
customize_changeset: 5
feedback: 1
jetpack_migration: 2
nav_menu_item: 35
oembed_cache: 25
page: 15
post: 6
product: 40
product_variation: 2
revision: 589
shop_coupon: 7
shop_order: 69
shop_order_refund: 1
wp_block: 6
wpforms: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (22) ###

Custom Woo Shipping Zones: by Techiepress – 0.1.0
Akismet Anti-Spam: by Automattic – 4.1.9
AMP: by AMP Project Contributors – 2.0.10
Astra Widgets: by Brainstorm Force – 1.2.7
Buy Now Button for WooCommerce: by wpismylife – 1.0.0
Cloudflare: by Cloudflare
Inc. – 4.2.0

Contact Form Entries: by CRM Perks – 1.1.9
Creative Mail by Constant Contact: by Constant Contact – 1.3.3
Custom Currency For WooCommerce: by I am Programmer – 5.0.0
Facebook for WooCommerce: by Facebook – 2.3.2
Flexible Shipping: by WP Desk – 4.1.0
Insert Headers and Footers: by WPBeginner – 1.5.0
Social Login, Social Sharing by miniOrange: by miniOrange – 7.4.6
myStickymenu: by Premio – 2.5
Perfect Brands for WooCommerce: by QuadLayers – 1.8.6
Ultimate Addons for Gutenberg: by Brainstorm Force – 1.21.0
Facebook for WooCommerce - settings tools: by SkyVerge – 1.0.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.5
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8
WooCommerce: by Automattic – 5.0.0
Yoast SEO: by Team Yoast – 15.9
WPForms Lite: by WPForms – 1.6.5

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: LKR (Rs)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #9 - /shop/
Cart: #10 - /cart/
Checkout: #11 - /checkout/
My account: #12 - /my-account/
Terms and conditions: #1834 - /terms-and-conditions/

### Theme ###

Name: Astra
Version: 3.1.0
Author URL: https://wpastra.com/about/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 4,397
Oldest: 2021-03-03 22:34:16 +0530
Newest: 2021-03-04 12:18:56 +0530

Pending: 5
Oldest: 2021-03-04 12:33:56 +0530
Newest: 2021-03-08 17:29:41 +0530

Damianne P (a11n)

(@drwpcom)

3 years, 8 months ago

Hi @mazalk. If you temporarily deactivate Insert Headers and Footers, does that resolve the issue?

Thread Starter

(@mazalk)

3 years, 8 months ago

Thank You for reply i check this process.